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July 2023 by fa b (Peechezzsc1980)
If I could give them less than zero stars I would. They’re unprofessional and un in informative. I would advise no one to purchase any products from them.
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May 2023 by Marcus Harrison
Not as professional as they put on poor customer service and the ladies up front are a bit rude definitely suggest this place as a last resort
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March 2023 by Cristina Gil
I’m giving one star for the showroom selections as for the customer service I would give no stars. I had a design meeting over three weeks ago now for our master bath remodel and after 3 phone calls leaving messages with no call back I still have no pricing. I even voiced my frustration to the receptionist about this and was assured my sales rep would return my call in which she never did call me. But I simply couldn’t wait any longer as my project is starting in a week . I went to build with Fergusons and had pricing same day and ordered everything. Within 3 days I have almost all of my items with the fast shipping they offer. This was a bigger order of over $14,000 so not like I was buying one thing. If Prosource doesn’t care about the sale or customer then I’m not going to beg them to take my money.
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August 2022 by Warren Rex
These people are supposed to be up and running on Saturday morning until noon. You call the Spartanburg office. No one answers because there's no one even there. You call the Greenville store and they tell you that there's only two people there and they can't give you a price over the phone for a water heater and that you have to call back. What the hell has happened to ProSource in the last two to three years you guys used to be top-notch. You are a joke now
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July 2022 by S C
I guess you are supposed to schedule an appointment... Was told to look around and then tell them what to quote. I asked if all items were comparable, was told yes and then the printed quote showed non comparable features... But it was good to see the products!
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July 2022 by VB Interiors
After (many) repeated efforts to have my sales associate call me back I have given up and have sadly had to go elsewhere to make my purchase. Do not feel valued as a customer.
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June 2022 by Chance Carver
Great place for all your plumbing needs friendly and helpful staff customer service is over the top has everything for your projects regardless if your diyer or commercial
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May 2022 by David Brauner
Danielle Allison has consistently provided excellent design and product assistance whether my project was a substantial remodel or a simple bathroom sink and faucet combination. Danielle is committed to a "listen, think and deliver" philosophy in that she provides as much time as needed to fully understand the scope of the work, its related budget and the schedule by which the array of product is needed. Danielle provides exemplary service, is creative and is deeply committed to the overall satisfaction of her customers. I highly recommend both Danielle and ProSource Plumbing Supply.
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November 2021 by Marc Primus
Excellent customer service.
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July 2021 by Ralph Ellenburg Jr
I was looking for plumbing supplies to work on an old cast iron sewer system installing a handicap shower upgrade. The parts department is around the corner from the show room. Terrifically stocked and well informed sales staff. ProSource had everything I needed to tap into the old cast iron sewer system and upgrade to PVC. They even recommend I pick up the 4" pipe at a big box store as all they had were long sections. I'm sure the saved me money and definitely time. I will return for pluming needs. Highly recommend.
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May 2021 by Stevie Ray Charles
Great customer service and product line.
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April 2021 by Stan Bright
Very good selection
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March 2021 by Walter Roberts
Best place I have bought from, friendly staff, and a great CEO
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March 2021 by Cindy G
Great design showroom sales staff and counter sales.
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February 2021 by Harold Gowder
Great staff and very professional. Tight docks, very quick unloading
