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December 2024 by Mick Ball
I’ve battled a stubborn transmission issue in my lovely old Mercedes SLK for nearly a year. It’s been to three separate Mercedes dealerships and several independent transmission specialists, but the shifting problem continues to baffle everyone. So far I’ve spent well over $6K with no positive result. I was referred to PowerStar Auto by Mercedes itself and although I live in Tennessee about 170 miles away, I decided to give PowerStar a try. I considered this to be my “Hail Mary”, if you know what I mean. My last chance to finally end the transmission nightmare. I’m convinced that the decision was a good one.
The shop’s owner (his name is An) is truly a Mercedes wizard. My car was there for two days and after test driving, transmission programming, diagnostics, etc - An determined that the root cause is mechanical (not electrical or programming) and therefore recommended that the transmission be replaced. That wasn’t good news but it I choose to do it, PowerStar’s charges will be only a small fraction of the cost at any Mercedes dealership. I’ll save thousands of dollars and I completely trust An’s knowledge and diagnosis. Therefore I’ll do it.
Everyone at PowerStar is friendly and professional. Teresa at the front desk is great and just like An, she’s very knowledgeable. A replacement transmission (it’s a Mercedes 722.9 7-speed adaptive beast) isn’t easy to source and procure, but Teresa said that I’ll get weekly updates until they eventually locate the needed transmission. I can’t ask for more than that. Bottom line: If you own a Mercedes and are anywhere within a day’s drive of Greenville SC, I highly highly recommend that you give PowerStar a try for any maintenance or repair needs. It’s top notch. BTW, if you are like me and need to leave your vehicle for a few days, there’s an Enterprise car rental place next door. In my case, that was another big plus.
Teresa, An…if you read this, I thank you.
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December 2024 by Clarence kegler
I have been a customer of POWERSTAR since it’s inception. They have always been professional and technically competent. Clarence
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December 2024 by Ines Alvarez
If you are looking for a great shop for your car, I recommend PowerStar Auto, they work clean, very honest and they used original parts for your car.
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December 2024 by William Taylor
PowerStar has provided friendly professional servicing of my MB's for the last several years.
I have never had to return my cars for a faulty or incomplete repair.
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December 2024 by Larry and Sheila Young
Best service and repair for Mercedes Ever! Friendly fair and excellent service, feedback, and great people to deal with. Have been taking my vehicles for years. You can’t go wrong with Powerstar Auto!!
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December 2024 by ansley hoke
Great service and comfortable place to work if waiting on your car to be serviced. Nice people.
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December 2024 by Khadijah Dawkins
Always friendly and impeccable service every time! 👌🏽
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December 2024 by Frank Fuller
Great experiences every time I have been to Power Star Auto. Professional, courteous, timely! Always trying to help anyway they can. Had a headlight out yesterday. Drove in without an appointment and was in and out in a matter of minutes. Very trustworthy!
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December 2024 by Alexandria Martinez
We have received phenomenal service!! They have walked us through any repairs and stayed up on maintenance, catching problems before they become major issues! Not only is their knowledge extensive but their service is phenomenal!!! They truly are there to help educate and serve their customer! You will not find better!!!
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December 2024 by Keith Sahm
Excellent customer service... Gets me in as soon as they can... Their attention to detail is always appreciated
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December 2024 by Paul Keown
I took my ML320 to several mechanics and this was the place to fix it and for a reasonable price.
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December 2024 by Alex Conits
I can’t say enough good things about my mechanic! From the moment I first brought my Mercedes in for service, I knew I was in expert hands. Their attention to detail and commitment to customer satisfaction is truly remarkable.
Every visit has been a seamless experience. The team takes the time to explain any necessary repairs or maintenance, ensuring I understand what’s being done and why. They use high-quality parts and provide thorough inspections, which gives me complete confidence in their work.
Not only do they have extensive knowledge of Mercedes vehicles, but their passion for what they do is evident. They treat my car as if it were their own, always going the extra mile to ensure it runs perfectly. The service is prompt, and I appreciate the clear communication throughout the process.
I’ve experienced nothing but professionalism and integrity here. If you’re looking for a trustworthy mechanic who truly cares about your vehicle, look no further. I highly recommend them to anyone in need of top notch car service.!
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September 2024 by John Koonce
Power Star Auto is the only place to service your Mercedes. They are quick and responsive, and good!
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September 2024 by John Cooper
I’m very impressed with the work done by the entire Powerstar team. This was my first opportunity to work with Powerstar and they did a great job keeping me informed along the path of repairing the cylinders on my CLK’s convertible top. In fact, the actual cost of the repair was below the their initial estimate! I highly recommend them
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August 2024 by mark young
Had no idea as to what was wrong with my car. Brought it in Wednesday night after hours. PowerStar got me back up and running in less than a week. GREAT SHOP & EVEN BEETER PEOPLE!!! I would recommend PowerStar to anyone with a Mercedes.
