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March 2024 by Gail Everett
My favorite person at Pinnacle Bank on McBee, is Jaime Terry. Besides being very efficient, she cares deeply about every client!
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February 2024 by Susan Carswell
We are so well taken care of at all the branches. The staff is so helpful and professional. John Runion always goes up and beyond to take care of us. Can't say enough good things about Pinnacle!
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September 2022 by Dana Lomba
I would never tell anyone to use pinnacle bank for anything. I was referred to them by a client and had a horrible experience. After working with the SBA department for 3.5 months I fired them. I went to another bank and got a loan in a week. Pinnacle wanted to put a 2nd lien on my home for a commercial property. I had to put up $5,000.00 dollars with pinnacle and now they have kept all my money. So for wasting my time for 3.5 months and taking $5,000.00 dollars and almost making the sellers walk away from the deal, I had to fire them and get another bank. The way I was talked to and tricked into thinking I was approved before I really was, then gave the run around by the underwriter and everyone that was involved. I wouldnt be able to sleep at night knowing how i was treated by this bank. I wish them well but will never refer to them.
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May 2022 by Dean Estep
After years of being treated like a number and enduring poor customer service, I decided to switch to Pinnacle after learning a banking pro. I liked started working there. So glad I did. Brittany Hilbert and John Runion always make me and my firm a top priority and continue to build a strong personal connection. Highly recommend! this bank and these professionals!
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June 2020 by Austin Idol
Best Customer Service On The Planet! Ten Stars!!
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December 2019 by Juan
Number One in every assistance for banking , added plus, your name is always remembered."Second To None"
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November 2019 by Kristy Hyde
The personal experience with my bank is absolutely amazing! Staff always provides best costumer service from a warm welcome to even a personal phone call. I would recommend Pinnacle to anyone , John is the man to ask for at East McBee location.
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July 2019 by ltrifecta .
Hometown feel in a bank. They call you by name. Very nice people
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February 2019 by Ryan James
My Law Office banks with Pinnacle and I have been beyond pleased with the treatment by the staff. They know exactly what I want done and the way in which it needs to be done. John runs a very well oiled ship.
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January 2019 by Lonnie Longino
Very good bank. Been through several buyout name changes but service has stayed great.
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July 2016 by Juan Vera
Number One in every assistance for banking , added plus, your name is always remembered. "Second To None"
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December 2015 by Laura MacPherson
The nicest folks and the best service! Love BNC!
