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September 2023 by Mike Smithart
Sad that this location has recently closed 9/1/23
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August 2023 by John Hoyt
Fast service to ship off my stuff.The young lady who helped me was a joy to work with.
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June 2023 by Ainsley Wingard
Exceptional customer service and very efficient! I accidentally left an item out of one of my packages and did not realize until 15 min after they closed. I called and they were so accommodating/ offered to hold my package until I got up there. Great experience!
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April 2022 by Redayvn
The owners of the store are very friendly and efficient....the new lady they hired has very poor customer service. I handed her my card, and she literally aggressively slammed my card and my receipt down onto the counter, even when my hand was out to receive both. I don't take kindly to gestures like that, because I feel laying money on the counter is a sign of disrespect. Don't take a job in customer service, if you can't deal with customers. Just a word of advice.
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January 2022 by Kurt Fernandes
Excellent service and friendly people.
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November 2021 by Sanel T.
Team was so friendly and helpful. Bajram was first class. Thank you, I'll be back for sure.
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October 2020 by Alexis Fincannon
Crystal and Baram (sorry if I misspelled his name) provided excellent customer service and were very friendly. I will be back!
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June 2020 by SDhiker
I have had a private mailbox at this location for almost 2 yrs now. Bairam and his staff (Crystal and Caroline) are all wonderfully friendly, helpful, and knowledgeable. It does take awhile to process outgoing packages, when you are paying for them, but this is caused by the software. I have had private mailboxes for over 20 yrs and this is the way all of their softwares work. They did have one other employee last year that did not do so well, and appropriately, did not last at the job. Bairam, Crystal and Caroline are all wonderful and this is the ONLY shipping location where you can drop off USPS, UPS, FedEx and DHL all at one place! I highly recommend!!!
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May 2020 by Derek Baxter
Nice guy, convenient location and having FedEx and UPS in the same location saves me a lot of travel.
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February 2020 by riana bishop
I had a great first experience here. The lady at the register, Crystal, was very nice and very thorough. I will definitely be a repeat customer!!
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February 2020 by Greyson Neipp
Hours posted online are wrong. You close at 6 PM but online says 6:30 PM. That's frustrating.
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October 2019 by Renate C.
Left my husband's very expensive wool suit at Wingate by Wyndham, along with my cocktail dress. I called the hotel and was given the contact info for Pak Mail as the hotel (due to hotel policy) could not mail the suit and dress back to me. I called Pak Mail, and they assured me they would pick up the suit and dress from the hotel, pack them and ship them to me, and would call me with the final cost. I was expecting to spend more than $100 for this service, but was pleasantly surprised when the bill (with the payment for the shipping insurance) came to less than $80. Did I mention that the manager personally picked up the suit and dress? The packaging was really good too, they inserted a thick cardboard piece to prevent the suit from sliding around in the box. I'm very, very happy with the service given.
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August 2019 by Scott M.
Very strange experience here. They have a LARGE USPS poster on the window stating they ship US Postal. I brought in about 10 items to ship via USPS and was told I could only ship 2 of them, that it was too much trouble for him to ship USPS. He told me he doesn't get paid for USPS so he doesn't want to ship USPS. I wonder why he has a USPS Sticker on the window then. The name is Pak "MAIL'? He was happy to ship my FedEx packages he said because he gets paid for those. I regularly ship at the UPS Store at Maxwell Point. I asked them if they mind shipping USPS and they of course said no. The UPS Store employees are much nicer and friendlier than the PAK Mail owner as well. I only go to PAK Mail to ship FedEx packages for my business, but I won't go there anymore. I'll go to Postal Annex at 5 Forks. Much nicer people there and they do accept USPS as well there. What a joke the Pak Mail is. Don't go there.
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April 2019 by DIDJEYSVINYL
I like it
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July 2018 by Donna B
There's a woman at this location who takes forever! This was my third experience with her over the course of a year. The first and second times, I gave her the benefit of the doubt, thinking she was new. Here we are several months later and she's still massively slow. This afternoon, my daughter mailed three small books to three different addresses in SC. Guess how long we were standing there; 20 minutes! We almost missed an appointment because of her. The other guy (I think he's the owner) helped four people in the time it took this woman. This Pak Mail has lost my business. Even though it's totally out of the way for me, I'm going to start going to the one on Pelham Rd. It's totally worth it to not have to deal with her ever again.
