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September 2024 by Kukuteswara Rao Komaragiri
Not Customer friendly.
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July 2024 by Marguerite HOYT
I'm surprised this business is still operating. I was charged $89 for a 11oz package using usps express. I was then told that my overnight express would not be to Florida until Monday. I took my receipt from Pak Mail to a postal employee who called her spoke to her Post Office supervisor. I was overcharged by $58 and had I gone directly to the post office my package would have arrived next day. The post office worker explained that people are using this Pak Mail since the post office on Woodruff Road closed. I am all about convinces but not overpaying by that much for a package to be delivered 2 days later than it should be. Next time I will drive further for the Post Office
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September 2023 by Mike Smithart
Sad that this location has recently closed 9/1/23
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August 2023 by John Hoyt
Fast service to ship off my stuff.The young lady who helped me was a joy to work with.
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June 2023 by Ainsley Wingard
Exceptional customer service and very efficient! I accidentally left an item out of one of my packages and did not realize until 15 min after they closed. I called and they were so accommodating/ offered to hold my package until I got up there. Great experience!
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November 2022 by Kurt
Excellent service and friendly people.
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April 2022 by Redayvn
The owners of the store are very friendly and efficient....the new lady they hired has very poor customer service. I handed her my card, and she literally aggressively slammed my card and my receipt down onto the counter, even when my hand was out to receive both. I don't take kindly to gestures like that, because I feel laying money on the counter is a sign of disrespect. Don't take a job in customer service, if you can't deal with customers. Just a word of advice.
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January 2022 by Kurt Fernandes
Excellent service and friendly people.
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November 2021 by Sanel Tufekcic
Team was so friendly and helpful. Bajram was first class. Thank you, I'll be back for sure.
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November 2021 by Sanel T.
Team was so friendly and helpful. Bajram was first class. Thank you, I'll be back for sure.
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November 2020 by Alexis Burnett
Crystal and Baram (sorry if I misspelled his name) provided excellent customer service and were very friendly. I will be back!
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October 2020 by Alexis Fincannon
Crystal and Baram (sorry if I misspelled his name) provided excellent customer service and were very friendly. I will be back!
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June 2020 by SDhiker
I have had a private mailbox at this location for almost 2 yrs now. Bairam and his staff (Crystal and Caroline) are all wonderfully friendly, helpful, and knowledgeable. It does take awhile to process outgoing packages, when you are paying for them, but this is caused by the software. I have had private mailboxes for over 20 yrs and this is the way all of their softwares work. They did have one other employee last year that did not do so well, and appropriately, did not last at the job. Bairam, Crystal and Caroline are all wonderful and this is the ONLY shipping location where you can drop off USPS, UPS, FedEx and DHL all at one place! I highly recommend!!!
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May 2020 by Derek Baxter
Nice guy, convenient location and having FedEx and UPS in the same location saves me a lot of travel.
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February 2020 by riana bishop
I had a great first experience here. The lady at the register, Crystal, was very nice and very thorough. I will definitely be a repeat customer!!
