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April 2024 by Tomilyn Thornberry
Excellent deals, rude employees.
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April 2024 by Alexis Evans
The pricing isn’t bad but if you’re similar to me don’t try to sell anything here. I’ve shopped here for a few years and within the last year have started to take stuff to sell…well try anyway. It’s always little stuff like oh the item is inside out so we can’t take it..I’ve recently started clearing stuff from my last child so today I go with a basket of clean clothes turned right side in like they prefer(they will reject clean clothes if inside out), a bassinet and a newborn lounger, all clean and gently used and turned away for the condition. I will insert pictures(video of the clothes can’t be added only pics), I have hauled this stuff in the rain a couple times today (excuse the rain spots)to get it to the store for them to turn it away.I bought an activity center there a few months ago that was gentle used, had stains but nothing I couldn’t go home and clean so I bought it and did just that went home and cleaned it and realized their was a part broke but the price wasn’t bad so I didn’t bother with taking it all the way back. When we were done with it I figured I’d take it back to the store to resell..nope. They rejected it for the condition..same condition I bought it in so I thought it was odd, literally still had their price tag on it and everything. They denied that along with a black brand new sleepy wrap from Amazon..for the condition.Mind you there’s a stroller out there right now with what looks like motor oil all over it that they clearly didn’t reject.That along with the customer service being a 1. That black young lady at the register has been the only good person I’ve dealt with. I went in 1 day and there was a 14 year old at the register who took 10 min to check out my hand full it items bc she kept turning around to talk to the other girls about volleyball I believe it was. No sense of urgency to hurry up and ring the customer out..
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April 2024 by linsey martin
The most unorganized and unfriendly OUAC out there. There’s clothes just thrown on the racks and sizes are all over, so you really have to look for things. A few weeks ago, I tried selling my twin’s clothes, and it was just a joke. No one offered help as I struggled coming in with a stroller and 3 large boxes. They took hardly anything, even though all of the clothes were well taken care of/no stains. Will not be coming back. :/
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April 2024 by Makayla Stewart
I feel like they had a good selection! I got what I came for. But the line literally took 25 minutes with 4 people in it because the cashier had the complete opposite of a sense of urgency. Literally moved on slow motion. There were 6 other people working on buy ins.
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March 2024 by Sammy Bryant
I was in there shopping today and this one employee got call to do everything. Cashier, buyer, sorta and whatever else. I know she was overwhelmed with having to do everything.
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March 2024 by Jessica Lauren
We came here and had the best customer service! If it wasn’t for her, I probably wouldn’t have put 5 stars. We didn’t get her name, but she was so knowledgeable and told us they had a tush baby in stock! We have been searching for one of these and didn’t even think to look until she told us about it. She was literally the star of this store. So friendly and a great attitude!
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February 2024 by Quavi Meredith
If u could give a zero I would I have bought things from this place with stains on them that will not come out but went to sell car seat stroller set walker sit up high chair and some other stuff and they would not take it I will never shop with thus place again
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February 2024 by Lindsey Schwarz
I am a repeat shopper to this store. The affordability and selection is what I come back forBut they also just had something new. A one day in store promo for Valentine's Day, spend a certain amount in store and recieve a free Valentine's day photo of your little ones with the help of Parkkonen Photography. It was such a nice thing to offer families who either can't afford or find someone to do that kinda service, once upon a child Greenville did it for you. I hope to see that kind of offer again!
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January 2024 by Kellie Schwab
It’s a good place to buy, unfortunately my experience with selling items was not very good. I brought a new infant swing that had only been used maybe 3 times. I tried to explain to the ladies working that it did not come with an adapter & that you use an android cord & charger to plug it in the wall. I even pulled it up on my phone to show them proof after numerous comments by a few of them. I went to the store to purchase an android charger although they had some in the drawer because they stated they needed one. I felt as if they thought I was lying to them & it made me feel uncomfortable in the store that I usually enjoy shopping in. Communication was not professional or friendly by some of the ladies & although I understand some customers may lie about items brought in to sell, I was not one of those customers. I’m not sure why some of the ladies working in the store seem so disgruntled by customers by simply doing the job required.
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January 2024 by Keisha Mattison
The store was packed being that is was Christmas time but I still found great items for my children in the shoe department. Will return.
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January 2024 by Diane Wagler
The clothes I bought we definitely worth the buy. The experience on the other hand was not a good one. I brought in 3 totes worth of clothes and for 107 items I only got 80 dollars worth well knowing some were brand new and barely worn. Plus there were sets worn once and multiple pants that have never been worn that they didn’t take. The lady checking me out was very rude, didn’t explain to me anything on why you didn’t take the clothes and the whole experience just made me not want to come back or recommend this location to anyone. Have your staff work on not mingling and doing there job and treating customers with respect. Should’ve gotten her name but terrible service.
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January 2024 by Ashley Helmuth
I got a good deal on a little seat and two outfits for my twins, but the cashier rudely told me don’t try to sell this stuff back to us, because we’ll know and we won’t take it. Like okay? I had zero intentions of trying to sell anything back and I never even asked about them buying anything.
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December 2023 by Ronald Rodriguez
Very good attention from the workers, and very good quality clothing ??
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December 2023 by Jessica Taylor
Went in to shop tonight 12/13 and the ladies working was amazing, very sweet and kind. Need more worker like them.
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November 2023 by Nick Peden
Drove over an hour to once upon a child store in Greenville to do the 20 for $10 deal …. Only for them to tell us what we got wasn’t “part of the deal” …..EVEN THOUGH they said it was on the phone, very disappointed and wont be back
