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July 2023 by Keith Schiding
Great quality and selectionToo pricey for me
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June 2023 by Alan Blake
Very good service by Jason. Able to explore options and find a style that is not currently popular.
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March 2023 by D B
Exceptional service.... Personalized, honest and friendly. High quality pieces from traditional to transitional. Highly customizable as well.
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February 2023 by D
Exceptional service.... Personalized, honest and friendly. High quality pieces from traditional to transitional. Highly customizable as well.
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January 2023 by Donna Jones
Old Colony was a big disappointment. The furniture I bought had a button to come off the couch and it has yet to be fixed?!?!? The leather chairs were ordered before Covid, so it was almost a year before we got them. We understood that issue, BUT they delivered the chairs and they did not have the correct chairs.??We spent quite a bit of money with 2 couches, tables, bar stools, and chairs. We had to call CONSTANTLY to get updates, etc. The whole process took the joy out of furnishing our new home. We also needed 2 bedroom suits and a dining room suit. Of course, we DID NOT order from them. We were compensated in no way. I highly recommend you do not shop at Old Colony. The sale person Rick was a disappointment. The only person that seem to know what was going on was Fran, the receptionist. I even talked with the owner, and he was very nice, but nothing was accomplished!!
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December 2022 by Cindy Dacus
We have been a customer for 35 years. Rick helped my husband & I the other day with our sofa & bed purchase. He was wonderful. Everyone in there is so friendly and professional. Our furniture was delivered to our home quickly by 2 young men. They set everything up for us. We love it!! Great experience! Highly recommend!
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August 2022 by Holly Plaice
This isn't about furniture it is about you driver in a white high top van on I85 near exit 11, whoever is driving it will kill someone due to his high rate of speed and going in and out of cars. He caused us to slam on our brakes and we have two small boys in the truck.
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May 2022 by Renee Savage
My 84yo mother bought a $5000 chair in August of 2021. Was finally delivered broken in February 2022. To date (April 22, 2022), we have yet to have a replacement swivel sent, although I have called every week since. My sweet mother still can't sit in her very expensive chair, as we continue to get the run-around "they said it was coming". I feel defeated for my efforts to correct the problem and that my mother has been scammed.
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April 2022 by Renee Gleeson Savage
Expensive furniture, sold to my 84yo mother came broken, and despite my weekly efforts to JUST get a broken part replaced so WE can fix the chair ourselves, I’ve gotten no where. This little old lady was taken advantage of and I feel defeated to help her.
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March 2022 by Lenard Lynch
Amish furniture sold here, found a table and chairs that was not available anywhere else in town.
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February 2022 by Rita Holcombe
A designer came to our home to consult on a complete family room project, furniture, rugs, accessories and lamps. Took measurements, discussed our vision for the room and a generous budget. Then we never heard from the designer. Poor service and somewhat unbelievable. Why waste our time?
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February 2022 by Susan Badewitz
Incredible customer service! We drove four hours to shop at this store and we were not disappointed! If you want quality furniture and excellent customer service this is the place. Sue is a wonderful and knowledgeable salesperson and a delight to work with. Special thanks go to Ashlee too.
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November 2021 by Ivory Taylor
Horrible customer service. I walked in not one person said hello. I walked around the store waiting for some assistance or a greeting and no one said anything. I was the only customer in the store. I came in to purchase two sofas and a dinning room set. I received no assistance so I had to leave.
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July 2021 by Sarah S.
The first time we came here the gentleman was nice and willing to answer any questions. Not knowing what we wanted at the time, we decided to come back after getting some measurements for our new home. Our second visit was not as pleasant. First, I have a disability so I had to park in handicap (legally) and be let in the side door. Although not in a wheelchair, there's no way I could physically walk up the stairs at their main entrance. From the minute the saleswoman opened that door, she seemed to not have interest in helping us. I was there for one of their higher brand dining sets which she said was by where we came in. Well, I did not come in the main entrance so I was a bit confused on what she meant. Long story short, I didn't feel overly welcome or comfortable with her so we ended up leaving and making a purchase elsewhere.
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June 2021 by Terrell Tucker
Great selection. They offer custom fabric for everything. A little pricey for what we were looking for.