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January 2024 by Arley the DJ
I have to have a pretty exceptional experience to feel like I need to go leave a five star review but North Hills auto definitely earned this review. After getting a water pump replaced I had an issue with my headlight that required the entire assembly be replaced. it was a little bit of a tossup whether or not the damage had happened during the previous service but North Hills wanted to make sure that I wasn’t coming out of pocket for something that may have been their fault. They replaced the headlight assembly free of charge and cleaned and restored the other headlight assembly so they would match and look great. I couldn’t be more pleased with the service or more thankful for their policy of making sure their customers are taken care of. They’ve definitely earned me as a long-term customer and this was my first experience with them. I get the impression that they would treat anyone else off the street the same way.
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January 2024 by Shirley Hicks
As has been my experience every time I visit North Hills Automotive, all of the work was completed on a Timely basis, actually ahead of schedule and to my complete satisfaction!North Hills is the only shop I use for service on my Mazda CX-9.
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December 2023 by Brian Andrews
Fair prices and good work.
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November 2023 by J C
Fast friendly service. Thank you!Service: General repairs & maintenance
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November 2023 by Joe Hoerl
Great service!
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October 2023 by ac2cvn71
The service was really fast and the shuttle was a nice touchServices: Auto engine diagnostic
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October 2023 by Carolyn Rodriguez
So friendly and quick!!
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September 2023 by James Atkins
Best automotive mech shop I’ve ever dealt with. Truly honest gentlemen that not only offer the best service, but also don’t try to oversell you. They will tell you everything that could be fixed, But more importantly tell you what is critical to keep your auto running at that time. I couldn’t recommend this place more
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August 2023 by Sara Casale
Very efficient, hard working, and will fix your vehicle in a timely manner. Even offered a shuttle that took my husband to work 20 minutes away after dropping my car off in the morning. Would recommend this place over and over!
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July 2023 by adam taylor
Very professional staff up front, nice guys. Prices are pretty standard for the industry. I’ve give them 2.5 stars if possible. I had them work on 2 of my cars. One car I had to bring back to them 3-4 times because of continuing issues with some parts they replaced. The other car, they replaced the rear brake calipers and pads. There was a rattle for a while, brought it back and had the brakes replaced again, rattle didn’t go away. I ended up looking at it myself. Rear drivers tire wasn’t secured all the way, 2 lug nuts were loose. The rear passenger side had 3 of the 5 wheel studs cross threaded/stripped. The rear brakes which they replaced were missing the shims which caused the rattle. I ended up fixing everything myself but the fact that the tires were not secured properly and had a few wheel studs cross threaded was disappointing.Like I said earlier, very professionally staff upfront, nice guys. However we had continuing issues with work the did.Services: Auto brake repair
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July 2023 by Samuel Laird
A/C repair on 2008 Honda Ridgeline. Took in w/o appointment 7:30AM; Repair completed by 4:00PM. Diagnosis: leak in condenser2compressor hose. Repair cost $855 (Ouch), but have to assume cost was fair based on many positive reviews of NHA. Based on this first time experience w/NHA I would use again and give a positive recommendation. And, they did call to give estimate of repair $$ and get my approval for repair before proceedig. Thanks for timely service!Services: Auto A/C recharge
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July 2023 by Cathi Gribbin
They’ve always been friendly, honest and priced reasonably. I’ve never had any issue with work they’ve done. And their facility/waiting room is nice and clean!Services: Air & cabin filter replacement
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July 2023 by Lindsay Young
First visit here with our Hyundai and could not be more happy with the customer service! Kind of worried to rate them too highly and then not be able to get my car in again. ? These guys know what they’re doing. They figured out what was wrong with my son’s car, made a next day appt, got it done that day, paid over the phone and picked up later that night. They even helped me further by finding out what the siding material was on their building and calling me back with the details! I mean, who does that? Really great place and we will be back!
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July 2023 by Morgan Ledford
I was very happy the starter that went out was able to be replaced same day. Also a shuttle to work is awesome too. Everyone there is so friendly and I'm very happy they're my new go-to for all my car's needs.Service: Engine repair
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July 2023 by Aaron Kahn
Fantastic. They did the work that needed to be done with $300 and Killians down the road wanted over $500 just to tell me what was wrong with it not even including the repairs. They also have a free shuttle. Very professional clean atmosphere and people.
