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“Jonas helped my mom and I solve a very frustrating issue with her phone that was caused by an online Verizon agent. He was so patient talking through the steps on FaceTime with my mom in TN. We can’t thank him enough for being so patient, kind, and willing to keep at it until the issue was solved. Jonas is the best.”
“Quinton went the extra mile, was extremely polite, professional, and knowledgeable. He and Kaleb made my transfer to a new phone a pleasant and easy experience. Highly recommend this location!”
“This TCC Verizon location was a pleasure to work with. Rachel was so helpful and comforting when I brought my phone in to be scanned for spyware. She ultimately helped get me into a new phone and spent time getting it set up and making sure all the features worked.”
“I recently had my wife's phone repaired. The repair was completed faster than I expected, and my phone now works perfectly. The quality of the repair is top-notch, and it feels like I have a brand new phone. I was also pleasantly surprised by the reasonable pricing.”
“June 10th 2024 my dad and I went to AT&T at around 3 PM EST. The crowd levels only consisted of about 2 other people being assisted by a store representative and in total three store reps had been in there. We stayed for about 1 1/2 hours setting our phones up and whilst doing so people would come in and take care of what they needed to do rather quickly! The store is also very spacious which is nice! The store representatives absolutely know what they are doing 100%
Lexi helped my dad and I! I just have to say Lexi did a fantastic job and seriously helped us out with every thing we needed and what we had questions on! From the plan, to setting the phones up, to transferring plans she did it all! Lexi 100% knows exactly what she is doing and though the process from specifically my phone took over an hour and the watch took a while she had been very patient and ready for pretty much everything! Overall I am absolutely happy with my experience and I have nothing bad to say at all about this AT&T store! Not even kidding the experience had been so smooth and very straightforward!
As far as the case I am so happy with it and love the way it looks! I believe I may not purchase another case and just stick with this one:) I also want to shout out to Lexi for that as well!!
I truly appreciate Lexi at AT&T!:)”
“Both Rob & Saun at this location were wonderful. My device overheated during the weekend. Saun explained the process of how it works, how I'm able to get it repaired with my insurance with Asurion and how simple the process would be. I told him after he gave me my assessment of the phone what the Apple store said as well, and they both said the same thing.
Rob the next day helped me with the process of Asurion and went above and beyond to help me as the insurance company was not helpful, even called the company and helped me file my claim. Rob went ABOVE and beyond.
I cannot say enough things about Rob and Saun.”
“Luis is absolutely amazing at his job. He was so sweet and helpful. Give him a raise, promotion, send his family on vacation and then give him another raise. He helped me solve a problem like it was nothing. Im very grateful.”
“Awesome -Derek who helped my husband and I was amazing. Excellent Service - we were so blessed to come to this store . Derek was kind,, care and just awesome! I recommend him to everyone this is a real person Thank you Derek appreciate you!! Happy Anniversary too .”
“Hope Oliva and her team was MORE than AH-MAZING!!! They helped me figure out my porting issues and was EXTREMELY patient!!! I even purchased an Bosbos Bluetooth speaker!!!! EXCELLENT CUSTOMER SERVICE!!!!!!”
“The service was great at this location and the person that was running the store was very helpful in his job of informing us about the service and the phones we got”
10:00 AM - 8:00 PM
477 Haywood Rd Unit A, Greenville
Mobile Phone Accessories
“Krystal SAVED our day. We were on the phone with AT&T since 9am trying to get multiple issues resolved. We drove down from Asheville just to have proper help. She resolved the many issues that snow piled throughout the day from multiple AT&T agents. THANK YOU KRYSTAL for fixing everything quickly and efficiently. You kept our business with AT&T. If only every agent was as knowledgeable as you.”
“Phillip was such an amazing help to me trying to get my internet box set up for me. I had trouble setting up myself he spent a lot of his time working with me and I’m extremely appreciative of the time he spent with me. 10 out of 10 see him every time.”
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“Christina and Anthony were so very helpful. They were extremely knowledgeable and patient with two novices.We were very happy with our purchases and their expert, professional service. Highly recommend the Verizon store on Augusta!!!”