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May 2024 by Shydeia La'verna
I would never in my life go to this hood ghetto MetroPCS every time I every time I come here it's always they ripped me off beat me out of 350 dollars I only needed one phone ended up with two couldn't get a refund at least that's what they said but on the receipt it says you have 14 days to return the so-called manager named Chris was horrible and very disrespectful the so-called manager named Chris was horrible and very disrespectful he told me he did not own Metro PCS he's just works there so he don't have to serve nobody if he don't want yeah they are horrible they just pick people off the street and give them a job
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April 2024 by Sabrina Walker
i like metro i never had no trouble with them i would recommend them to a family member or friend
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March 2024 by John Waller
Worst customer experience ever!! Most UNPROFESSIONAL store I've ever been too! They couldn't figure out how to do the smart pay for my phone and then I told them I was just going to purchase the $1300 iphone 15 pro max cash and they still couldn't even figure out how to ring me up and get me checked out!! Needless too say me and my wife walked out without the phone! Yall need a more helpful and experienced store manager as this location has no clue what they are doing!!!!!
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February 2024 by Ernest Pyles
Didn’t give correct price on home internet and calling 611 didn’t help
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February 2024 by Kim Gardler
I paid $30.00 for them to get her activated and then I got a text from them and they said thank you for the $1.00 payment and that's wrong.
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January 2024 by Tonya Day
They want everything on time will never work with you on anything I do not recommend this place ever!!!!!!!!
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November 2023 by Kayla “ẞãßyGïrl” Williams
Love Metro by T-Mobile. I've been a customer for more than 5 years. The only thing I would have to say about them now is the cell service isn't as good as they were last year.
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November 2023 by CHAD HEATH
Every time I go here the girl never gives us until she helps me accomplish what I came for thank you so much above and beyond customer service
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November 2023 by A BeautiQueens Life (Beauti Queen)
It is always hard to talk to the receptionist. They are always trying to get you to work there more than cell phone services.
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October 2023 by Gary Garrison
Really don't want to people many people to know that I would Metro they're very unorganized people
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October 2023 by Tyler R
Store is a joke they push you into getting something even it’s a charger they don’t want you to come into the store and not leave without something. Bought a new phone was not happy with it hours after buying it. Called back they said to sell the phone on the street because to get a refund it wouldn’t be what I paid for it. 611 is your best friend you can get a full refund it’s metro promise don’t let these people scam you or bully you. They would not help me with deleting the Google account and I cloud had to figure it out on my own thankfully I did. I was here for 1 1/2 hours getting my refund no receipt was the worst part bc they did some sketch stuff stay away. I lost about 100 bucks and my plan got changed for a month.
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September 2023 by Annie B
Terrible experience! Stay away!!!!!! They will lie and change your plan behind your back when you upgrade phones. Even when you asked if the payment would be the same! But after calling 611 they told me no my plan is $15 more bc they added a bundle without my permission. Lie after lie. Also they “don’t give receipts” WTH?! and don’t let them fool you metro has a promise of returning any phone in a 14day period but this place will lie and tell you no returns at all. Only way this got fixed was by calling corporate on them. Terribly ran business.Like I said stay away from this place. Any other metro is better than this one.
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July 2023 by Belem Villegas
Great customer service
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July 2023 by TC C
Came right before 8 and was told that they close at 7. The sign clearly says 8 pm. Definitely was a waste of my time.
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May 2023 by marzetta cromer
This company is garbage. You buy phones from them to use on T-Mobile and they will not let you use them on T-Mobile for 180 day but it's your phone but you can't use it do not buy phones from metro metro is a. Scam t mobile should be shamed to Have them under the same umbrella as them
