Metro by T-Mobile at 1172 N Pleasantburg Dr offers excellent prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. The staff is highly praised for their friendly, caring, and professional service. Customers appreciate how the team works tirelessly to resolve issues, often going above and beyond to ensure satisfaction. Many reviews highlight the helpfulness of staff members who interact well with customers and even engage with their children, creating a welcoming environment. The district manager is also commended for her friendliness and excellent customer service skills. Overall, the location is known for its attentive staff, positive attitude, and dedication to making sure customers find what they need. Whether upgrading phones or fixing problems, customers leave feeling valued and well taken care of at this store.
Great Customer Service thanks to Zeke who helped me out today.
February 2026
John, Clay and Nerissa were Very helpful with getting me set up with my new iPhone and helped me save funds! HIGHLY RECOMMEND this location! Thanks
January 2026
Nerissa and John are the best. They never fail to make you feel welcome and they both go above and beyond to make sure you leave the store happy and satisfied with your purchase .I would give them 10 stars if I could. Keep it up guys, y'all are the reason I keep coming back. Love you guys😘
