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November 2023 by kris c
My husband and I were shopping for a new mattress and wanted to look at the purple mattress. We went to this location and were greeted by the store manager Glen. He was very pleasant and patient with us when we wanted to see the different options they have available in store. He explained the difference between the models and the features of each one. He helped us pick the best fit for what we are looking for and gave us discounts on the mattress, pillows, and cover.
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November 2023 by Clay Kepley
Glen,Took the time to walk us through multiple mattresses and explain the differences. We really appreciated the honest feedback and not feeling pressured into buying something.
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November 2023 by Hannah bradshaw
April was such a Tremendous help in helping me find a mattress that was right for my elderly mother! She was so sweet and understanding and was eager to help us find the perfect mattress and adjustable bed frame to match! The adjustable bed frame is a game changer so I even bought one for myself! Please go see April at Mattress Firm on Woodruff Rd at the Shops at Greenridge if you are looking to buy a new mattress she will match you will the perfect one for your needs and budget!!
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September 2023 by Debora Stephens
Was out shopping around for a new king mattress decided to stop at Mattress Firm by my work placeImmediately upon entering I was greeted by a nice young man explained what I was looking for and Matt my mattress expert showed me several models going into great details the benefits of each mattress upon trying several out I chose I Series Hybrid 1000 This young man Matt knows his product and throughly explains everything he is a asset to Mattress Firm so polite. They also have linens and pillows if I didn’t have a abundance at home I would have purchased some Matt is a great salesman
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September 2023 by Beverly Slavick
Found the perfect mattress! Glen was not only professional but very personable and we did not feel pressured at all! He offered good advice in helping us select our mattress, so much so that I would have made a mistake if I had purchased what I originally thought I wanted. You spend almost a third of the day sleeping; a great mattress is a good investment!
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September 2023 by PJ Childers
Could not be more pleased with the exceptional service I received from Fred at Mattress Firm @ Greenridge. I knew what I wanted & with his help, we put together everything I needed within a few minutes. Very knowledgeable. I wish I had gone to mattress firm to start with, instead of wasting my time & tying up my money at Sleep Galleria. They have had my order since Aug 4th, without shipment. I tried to cancel & it appears you have to work your way up on an approval chain before the order is canceled, could take up to 5 days & then, once canceled, another 10 days to get my refund. Ridiculous. Shop with Mattress Firm!. You will not be disappointed.
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August 2023 by Deborah Babin
Very knowledgeable salesperson. He started out showing me things in my stated price range. When I stated I needed something different he showed me a few options and I found something I loved. He seemed very trustworthy to me.
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August 2023 by Lora Rose
I felt welcome the minute I walked in the door by Matt, who had a big warm smile. He was ready and willing to help me. He was extremely attentive and understanding of my specific special needs and showed me every mattress he thought I might like. I bought my current mattress at a Mattress Firm in Norfolk, Virginia many years ago and have been happy with it, so I found a Mattress Firm here in Greenville, SC, I am so I did!!! It was a great experience!
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August 2023 by Jen
Nice sales lady gave us the time we needed to try out the various mattress types. She gave suggestions but also listened to us. The mattress was delivered in good time and our first night on it was great-it was comfy comfy!! So glad to no longer have a firm mattress, that was no good for me!
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August 2023 by Susan Hankins
April was wonderful to work with and took time to provide us with options and worked to ensure we would be satisfied with our purchase. What a terrific customer service experience, she is an asset to your company and provided outstanding service. We can’t wait to sleep in our new bed. Thank you April for your kindness .
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July 2023 by Caitlin
Absolutely best experience we have had buying a mattress! Glen was extremely knowledgeable and knew exactly what to recommend based on our needs. The whole process was a breeze. No more bed in a box for us! Hallelujah!
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July 2023 by Kimberly Jimenez
We went in as 1st time home buyer looking for a mattress unaware of what we really needed. April H helped us instantly and was super patient showing us multiple mattresses depending on firmness level and the feel of the mattress itself. She was so kind and the only one working at the moment. As 7 other couples walked, she was able to multitask with everyone and do it so gracefully. I am so grateful for her kindness, patience, and ability to help us pick the perfect mattress for us. Thank you again April H!!!
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July 2023 by Jaime Santoro
My husband and I had a great experience. April was super pleasant and helped us find the perfect mattress for our new home!
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June 2023 by bryana simmons
Glen was very helpful. I went in confused and not knowing if I was going to buy anything. He was very personable, gave me helpful information and ultimately helped me find my new bed! He did an excellent job explain the terms to me in a way I could understand. I left a happy Customer!
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June 2023 by Nema Vibbard
I was nervous about making such a big purchase. We were greeted by April and couldn't have been happier with our experience. She was very knowledgeable and took time to explain all of our options and find the best pricing. We ended up finding the perfect bed set and I felt great about our purchase after we left the store.Mattress firm guarantees their prices for four months. If you find a better price they will refund the difference. You leave knowing you got the best price.Extremely happy with our experience and would highly recommend this business to anyone who wants to invest in a better night's sleep.
