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“This is a thanks to Kathleen Crane at Extra Space (formerly Life Storage) at 5214 Honbarrier Dr, Greenville, SC for her help in my transition from a larger to smaller storage unit. She worked with me to find the vacancy and then coordinate the move date. Extra Space has a needed larger unit and I saved some money - and all without a hitch (pun intended, because only hand trucks needed for the move).Winners all around. Thanks, Kathleen for your professional help.”
“Absolutely loved the customer service and friendly welcome! Sue handled my family with care and went the extra mile to provide the help we needed. She even waited a few extra minutes after close just so we could come and pick the car up due to a hick up on our end. This will definitely be our First choice of where to rent in the future!”
“I came to this location to get storage but the size I wanted was not available. Niki was able to rent me a unit at the location around the corner for the size I needed and gave instructions on how to enter the gate and get to my storage unit, which helped me out a lot since I was running late for an appointment. She provided excellent and efficient customer service!”
“I rented a U-Haul from this facility. Nichol and her mom were the best. The truck was very clean and ready when I arrived. The customer service here was Outstanding!! Thanks Ladies! I will be returning ?”
“This Place is Really a class act ! customer service, honesty & attentiveness to helping customers stay satisfied is Miles ahead of many car rental places in the region ! This is my go to place when I need a quality time of customer service interaction & Some seriously Nice plush well maintained vehicles ? staff here shine in all aspects of business skills and offer Platinum service at fair prices !”
“The person I spoke with was very pleasant and very helpful. He didn’t have the size truck I needed so he located one for me and set up the rental. His help was very much appreciated.”
“I cannot say enough good things about this place. The staff is extremely helpful and knowledgeable and are willing to work with any problem or situation that may occur.”
“Nothing at all negative or that I feel that needs to be improved. The fact that y’all helped me find a location near my moving area to drop The truck off was phenomenal and I really appreciate that. Y’all added something that needs to be done for me to make my trip easier. Continue doing what you are doing.”
“Picked up a rental to move cross country today! Madison was incredibly friendly and easy to work with. She was very thorough with all of the details and made sure we had all the information and materials we needed. If we ever need a truck from this side of the country again, we’ll be sure to come here first. :)”
“After our terrible experience at the location on Grove Rd. these guys came like a knight in shining armor. The friendliness and above all, the helpfulness was beyond my expectations. They helped us load our vehicle onto their car transport and even gave an AMEN after I finished praying for our long trip. Thank you for being kind. This world needs more people like you guys.”
“The best place in Greenville for renting trailers and trucks. Owner and employees are very customer oriented. In 3 years, I have never been disappointed with the U-Haul at Grove Road . I highly recommend this business.”
“Great folks, everyone was super helpful and friendly. Helped with a tricky situation due to other location not having all the equipment we reserved, and these folks dealt with our situation in an excellent way.”
“Reserved me 12 ft box truck 10 days in advance. Everything went well except the website didn't tell me about the $150 deposit. Not the stores fault. The truck was shockingly a really nice truck with only 60k miles. Seems like a lot of you guys reserved online same day and didn't call to confirm. Plan better.”
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“These guys are the best! So easy to work with and Sue was just awesome! Lacy and Jaimie were also so friendly! Plus, I think it’s important to support locally owned small businesses.I’ll never rent anywhere else!”