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March 2024 by Christy McCall
Jeccika is Extraordinary!!! I am a hard working mother of 4 and am so excited to be marrying the love of my life in 2 weeks. She has worked with me 4 separate times assisting with engagement ring and wedding bands, resizing, exchanging old diamond rings. She may sell gems but she herself is a gem!! Thank you Jeccika for being an intricate and beautiful part of this experience!!!
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March 2024 by Marissa Camareno
Walked into other jewelry stores looking for wedding rings, but did not get the same vibe I felt until Antar approached us at Kays! He helped us look and find the perfect rings. We found beautiful pieces within our budget, and we could not have done it without Antar’s help. He truly went above and beyond to make this a wonderful experience for us! If anyone goes to this store, make sure to ask for Antar!
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March 2024 by Carolyn Hutchinson
Jessica (spelling is not right) was amazing!
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February 2024 by Brittany L
Kaitlyn was great! She helped my husband and I pick out a new wedding band. She was very nice and helpful and made the process very easy! Thank you!
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February 2024 by Hanna Humes
I dropped my ring off for resizing on January 29th. The promise date was today 2/17. Still no ring. I usually go to the simpsonville store and I always get my ring back earlier then the promise date. I have come to this store the last 2 times and it has been horrible. The last time my ring sat there because they were supposed to call and email when it got there and they didn't and then they were very rude to me and said "well we sent you an email that it was ready." Once I FINALLY get my ring back I will never come back to this store.
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February 2024 by Bill Hubbell
Nice person
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January 2024 by Leon Perkins
I don't go nowhere but KAY Jewelers great place I Love it.
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December 2023 by Kyle Courtney
Jeccika helped us get the perfect graduation gifts. She was amazing!
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December 2023 by James Ray
Amanda Ruparelia and Billy are awesome! They are great at their job! Thank you for hiring them! God Bless!
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December 2023 by Cedric Turner
Yaritza gave me an incredible experience. She walked me through the process of making a big purchase for the first time and made sure I left with what I wanted.
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December 2023 by Alice Howard (BasketballMom)
Antar was the best! We went in the get a replacement wedding band my husband lost while tubing. Will definitely go back down to his great customer service.
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December 2023 by Don Mills
My heart is full and happy to write this review. I've been a faithful Kay customer for many years now and overall have been pleased with their services. Recently I had a issue with returning an item I'd purchased and it seemed as if the issue would never be resolved, until I met the store manager at Haywood mall location named Nika. Nika exhibited true patience, determination and ultimately true customer care. She not only resolved my ongoing issue but restored my faith as a loyal Kay customer. Nika's efforts and hard work has regain my trust and I will continue to shop with Kay Jewelers because of her. If every kiss begins with Kay then Chef's Kiss to Nika for her excellent customer service! Blessings to Nika, her team and the Haywood mall store.
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December 2023 by JoMarie Bartlett
Amanda greeted me immediately and helped me find exactly what I asked for. Sheshowed me 2 different styles and took pictures for my boyfriend. I could not have been treated better! Someone did an excellent job in hiring!
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November 2023 by Jerry Cone
It’s 24 hours before we say “I do.”I looked down and noticed my stone was missing. We called Kay, spoke with the credit dept and customer service and then Amanda, who was pleasant and positive and willing to assist us. They had us come into our local store. We worked with Yaritza to find a replacement ring to use for our ceremony and she handled our warranty also. We couldn’t be happier with the outcome!
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October 2023 by Tiffany Grimsley
Awesome Yaritza was was awesome. She helped me select the perfect gift and the whole experience was so seemless and quick.
