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June 2024 by Virginia Faye Johnson
I find exactly what I need to create my queens wardrobes. Let's get started .
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June 2024 by Sheila Dorrer
Good selection of fabric and notions
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June 2024 by Jess Fergie
The area of the store where buggy are stored is filthy and smells of animals. This has been going on the last 3 times I've came in. Tried to grab wipes to clean buggy and of course container empty. Not many employees.
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June 2024 by Josi T
Recently finally went in and at first I was just looking around, but then I wanted to see about a specific fabric. I asked the 2 woman around the fabrics that weren't doing anything and they just advised me around where it would be instead of walking me over.
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April 2024 by Jean Sargent
Good service, friendly staff.
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April 2024 by Jeffrey Kendrick
Why the hell are they closing this store?
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April 2024 by YOLANDA GIST
Got to the fabric cutting area, the lady asks what I was doing with the fabric. I told her I was making a few head scarfs. Looks me dead in my face and says Well, that's a waste. This fabric is too pretty to be a scarf, it should be a skirt...normally I'm not quick to take offense, but I really wanted to say it'll be whatever I decide to make it, so a HEAD SCARF. Don't tell a crafter what they want to make is a waste. You don't know why or for who they might be doing the craft for. Needless to say, I won't be back to this Joanns.
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February 2024 by Megan Smither
Not really a comfortable experience for me. I went to get fabric for a baby quilt I am sewing and I took it up to the cutting counter (I had about 6 bolts of fabric). There were two employees behind the counter and one looked at me and said to the other, who was facing away from me, “ugh don’t turn around now…” Like I was a nuisance for needing my fabric cut. It made me feel really uncomfortable, and I wanted to just leave right there. I apologized, and I think she was embarrassed because she was quick to tell me she wasn’t talking about me, but she clearly was. I got my fabric cut but I felt bad about even getting it. The woman who cut my fabric was very sweet and made me feel better about the whole ordeal, but I think a little situational awareness would be good in the future. Just the realization that people can hear you making comments and that it has an effect on people.
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February 2024 by Shana Koehn
Great experience shopping for a quilt!
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January 2024 by N H
I walked in the store, not really knowing where to find the products I was interested in purchasing there was no one on the floor to help me with any questions or to find the product I needed, so I just walked out
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January 2024 by Tanya Towne
Great variety! Good prices and good coupons!
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January 2024 by Moniqua Brown
I found everything I needed thanks to the helpful and knowledgeable staff.
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January 2024 by Ginger G.
In reading other reviews, I see the same problem with incredible rudeness has been going on for years. Both times I went in, the cashier was beyond rude. I asked a question, she just stared at me for a while, then shrugged. Her colleague was right there, but she didn't even bother to ask him. The second time, while checking out, I asked her how to find my discount on my phone. Again, she just stared at me silently until I gave up. I have never experienced such a thing! I refuse to go back.
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December 2023 by Breeana Crump
Stasi was incredibly helpful and so kind! Definitely my most pleasant experience at joann
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November 2023 by megan johnson
I came in to pick up my online order and had brought up some yarn that was in the colors I needed with the same lot number Incase they weren’t pulled that way. Monica the assistant manager was behind the counter and was frustrated bc I needed to change some of the things I ordered online bc they didn’t match up color wise with what I had purchased somewhere else. Then she was irritated that I was asking questions about how they rang up bc it was supposed to be buy 2 get 1. The receipt showed discounting it not off. So at this time the manager was taking the register beside her. I completed my transaction and pulled aside to try to understand the receipt and said I was going to just take another look bc it still seemed high. She put her head in her hands like she couldn’t believe I would want to make sure it rung up properly. So I said oh you’re the manager to the actual manager beside her and she said yes and with an attitude, so is she. I said yes and she said well what’s your problem? What can I help you with and I told her I was just trying to make sure that the receipt came up properly and I didn’t understand why it was said with an attitude and I’ve been getting an attitude trying to make sure things are correct. The manager then said well I don’t think she had an attitude but maybe it’s because we’ve been working 12 hours and we’re extremely understaffed so basically I am the customer I just spent $100 in your store and I am wrong because I wanted to ask questions about making sure that my online order was correct and that I got a deal got it but it’s OK because you guys are overworked . Which I can completely empathize with had it been said without the second person with attitude. As a consumer, I’m just trying to also make sure my dollar goes as far as possible. I don’t think there’s anything wrong with that nor should I be told that basically I am in the wrong because I wanted to question why the receipt rang out that way if you’re understaffed, I don’t think that should give you an excuse to be rude to your customers just saying. I won’t be shopping here ever again, and I will be sharing my horrible experience i recieved from the MANAGERS AT THIS STORE.
