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November 2023 by Tarrah Manglona
10 star customer service all around. Everyone I spoke with, especially the reps Logan McAlister and Gwendolyn Walker were super knowledgeable, a breeze to work with, they really made it easy to communicate from text, email and on the call. Fast responses and I was able to get a personal loan and other quotes I requested. Seriously glad to do business with HFCU.
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November 2023 by Matthew Irby
Logan was great and was always there to answer any questions we had. The entire process was super simple and finished quickly. Thank you for the great service!
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October 2023 by A guy and a shovel
Just closed an auto-loan with HFCU (Greenville branch). I must say, the entire experience was swift, professional, and all around pleasant. These processes can sometimes be stressful and drawn out, with a 100 hurdles to jump over. But Heather & the loan officer Logan are simply the best. Logan’s communication and pleasant attitude during the entire process was the best I’ve experience, in this nature, that I’ve had. Through purchasing many cars, homes etc. this is the place to go! Thank you again Heather and Logan and the HFCU team! Will definitely be happy to bring my next loan needs here!
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September 2023 by David Laboy
We have transfer all of our personal financial business to HFCU we are so happy that we did because the big banks have treated us like a number but no worries we now have Becca which opened our accounts and to this day has treated us as VIP.
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September 2023 by Ibrahim Uddin
Logan McAlister was very helpful and responded very quickly!!! Happy with my service and will recommend to others.
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August 2023 by James Bradley
Rebecca is the best I have ever dealt with....she got my loan done....my account started and a 15K credit card......I am 60 years old and this was the most amazing visit to the bank I have ever had and it was all because of her
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June 2023 by Kerrington Nichols
Logan McAlister is always a joy to work with! She has helped me secure 3 loans for credit building and has always gone above and beyond to give more that satisfactory results. Logan has always been kind, understanding, and patient with helping me through the process. I would recommend her as a loan officer! Very professional but also can relate on a person level!!
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June 2023 by Hannah Kinkead
The team at this branch of HFC is friendly, efficient and go above and beyond to help customers. They always answer the phone immediately, and never balk at helping me fix a problem 2 minutes before closing. Becca and Kay in particular have explained financing options and advised me on opportunities such as higher dividend checking accounts that I wouldn't have known about otherwise. They truly care and take care of everyone. They also remember me and my family by name. Can't recommend this branch/team enough!
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May 2023 by John Muirhead
I would bank with literally anyone besides this place. Absolutely terrible on every front. Mortgage payments posted to auto loans. Escrow payments increased because they decided to pay property insurance earlier than required (and forecasted in my statements). Lost checks on multiple occasions. An online platform that is barely out of the 90s. THEY ARE THE WORST!!!
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April 2023 by mackenzie buchanan
Chrystal in the greenville branch helped guide me through accessing my shared branch account. She is very helpful & went above and beyond the level of "help" big banks provide.
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March 2023 by Kerrie Chavis
Chrystal O has been amazing while setting up my new savings accounts. She was highly informative and worked swiftly to get us started.
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February 2023 by J Condrey
Logan McAlister has been a great help guiding me through different loans that I have with HFCU. She is always available to answer any questions I have. I've been with HFCU since 2018 and it's been a great experience. Everyone at the branch is always nice and helpful.
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January 2023 by Cam Ball
Crystal at the Green ille SC branch is a rock star! Patiently helped me, and never got frustrated. Great old fashioned customer service! Well done!
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October 2022 by Melissa Spears
My husband and I have been long time members of HFCU and 99% of the time we have pleasant experiences-thank you Diamond and Tony(occasionally find someone who is having an off day but we give grace because we all have off days) but we have found Eric Moller to be amazing! He is always upbeat, positive and goes out of his way to be helpful. Kudos to HFCU and Kudos to Eric for helping even when you didn’t have to and even when it wasn’t in your job description. HFCU you have a gem in him!
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August 2022 by Paul Wheeler
I’ve known Heather for years, and can’t begin to speak highly enough about her or her team. My father was a member since the Greenville branch started, then I became a member. Heather, Kay, and the whole HFCU team there embody the old school family feel that was Fluor. I’ll be a member for life.
