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September 2024 by Reyna Elizabeth Gmez B
Very bad service, I made a return since May, and it is time that they did not return my money, they have me with pure lies that in the next 10 days the check will arrive and nothing. I'm very upset! They have no seriousness!!
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August 2024 by Amanda Howard
Had a wonderful experience. I saw the ring online, my fiancé and I walked in with a screenshot of the ring I wanted, Ashlan was able to immediately show me the ring . Ashlan made the experience stress free and perfect. Her knowledge was GREAT! Katya done a great job assisting Ashlan on our transaction. Thumbs up to the jeweler that had my ring sized perfectly by the next day. We will be back for all jewelry needs!
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August 2024 by Latoshia Pratt
Brianna and Debbie were amazing in helping me find the perfect ring. I had lost my ring a month ago and was devastated, but they patiently guided me until I found exactly what I wanted.
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August 2024 by Emma Ellis
Matt Nocella is THE BEST @ haywood mall in Greenville. Patience is the key he has.. Very polite and goes above and beyond to make sure you are satisfied ?. Thanks Matt, he will love his ring...
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August 2024 by Victoria Lister
My now husband was able to buy my engagement ring right before Covid shut down the whole world! When he proposed, the ring fit perfectly, like a glass slipper. Our venue cancelled, our honeymoon cancelled, my dress did not make it for the wedding. But even so it was such a special time I won’t forget! Everyone who helped us at Helzberg was extremely kind and made the whole experience a memorable one. I had to go back in and get the ring repaired due to a lost diamond. Which they repaired and got back to me in no time at all. I still go in every six months to get them to inspect and clean it. Overall, great experience!!
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August 2024 by Kimm Bond
Debbie did a great job understanding my time crunch for my jewelry repair. George did an excellent job with the repair. I was able to get it the same day which meant I was able to take it on my trip! Thank you so much. Greenville SC
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August 2024 by JT Spitzmiller
Lauren and Matt were a big help! Highly recommend!
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July 2024 by Ryan Vanfossen
Suzanne was such a tremendous help and a great source of information for my wife and I. She truly cares and shows that she wants what’s best for the customer. If anyone is looking for an engagement/wedding band please ask for Suzanne!
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July 2024 by Matt Thoene
I was actually visiting friends (came from Tulsa to Greenville), and the plan was to just go look at wedding rings for ideas, and then buy one when I returned home. The staff that helped were awesome. They were patient, and just as excited as my friends and I were. I got the absolute perfect ring, in my opinion, and I guess I'll be getting married soon!
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July 2024 by Chad Ashley
Overall, my experience with Ashlan and Matt at Helzberg was nothing short of exceptional. Their dedication to customer satisfaction, combined with their extensive knowledge and genuine enthusiasm for jewelry, makes them an invaluable asset to the store. I would highly recommend them to anyone looking for a memorable and rewarding jewelry shopping experience.
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July 2024 by Connor O'Shields
Debbie and Anna were very professional and answered any questions we had. Neither one of them put any pressure to buy, they let the high quality rings speak for themselves.
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July 2024 by Ashley Knight
Debbie and Anna were so helpful and very professional. They walked us through the process, answered all of our questions, and explained everything very well as we shopped for our wedding rings. We found the perfect rings for both of us! Very happy with the experience.
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July 2024 by Jason Higgins
Debbie was very helpful
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July 2024 by Sarah Roth
I came in with my wedding ring that was repaired and within the 90 day warranty broke at the same place. The associate was extremely rude, never said hey how can I help you, just walked up to me and looked at me. Informed me the ring was repaired on the other side- which I don’t believe is accurate, the odds the band broke in the same exact place on both sides is rare. She then asked me if my ring has sentimental value that I should get a new ring. The ring is literally a ring they sale so her insinuating my ring was garbage and it’s a ring Helzberg sales was infuriating. All while I’m holding my crying 2 month old and trying to get my wedding ring fixed dealing with the absolute worst customer service I’ve ever dealt with.
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July 2024 by Sattire Campbell
Matt and Lauren did a great job taking care of my Fiance and I. We got a wedding band and while there they offered to clean her ring. Hands down the greatest service!
