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December 2023 by Alicia Chitwood
Have been a member for many years. They are fast,efficient,very helpful & friendly.
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December 2023 by Selena Williams
I love all of them in that office..They really do care. I want to say Thank you Thank you Kayla Herin for helping me stay on the right track budgeting my money and looking over my credit..love ya.
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September 2023 by Debbie Mills
My son and I went here last week, and I was very impressed with the services from the time that I walked in.The nice lady at the front desk greeted us and let us know someone would be with us shortly.I started speaking to a customer in the lobby, just to gain some knowledge about GFC, and he had nothing but amazing things to say. He has been a customer for over 10 years.All of the staff assisted us as needed, because I had questions about the rates and the car buying process.Michelle was our specialist, and Michelle is beyond amazing. She makes sure she connects with you, builds great rapport, and remains very professional. I absolutely love her. She brought ease to this process.We walked away with my son’s new car financed, new accounts for me and him, and feeling much better, because we had a really bad experience with the previous credit union in this process.This was my first time at GFC, and after a long-standing relationship with a previous credit Union, I’ve officially switched to the GFC family and I feel great about it.The rates were better here!
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September 2023 by Snell Family
Avoid this bank at all cost. Me and my wife were members for over 4 years. Why we stayed so long is because of stupidity. For the first year it was ok, then they changed their online system. Ever since then it would show we have more money then we do, things would drop off just to get taken back out and leave us negative, the overdraft fees are expensive, and they don’t stop overdrafts at all. Me and my wife would go negative 280$ before they would start stopping charges. Most of the country is paycheck to paycheck and if this is you this place is not for you, they do not care about you. Also, they’re website about loans etc, says they are there to serve their customers not make money. That whole philosophy is a lie, it should say we are here to serve you if your credit score is perfect. Multiple times we have tried to get loans here to get turned down. Went in to refinance my car, had my uncle with me who has a 740 credit score. We got turned down because of not enough payments but they tried to talk him into a membership and a credit card. What a joke. Me and my wife switched to chase bank. We love it more. They have a secured banking option, which has no overdrafts. The available balance and the present balance are updated as soon as I swipe my card etc and it both shows the same thing, unlike this bank that wouldn’t update in that way. They also block us from over drafting because we can only spend what we have. This is 2023, we shouldn’t have to balance checkbooks anymore or be worried about overspending if a bank would do it’s job. Also with the overdrafts, GFCU only allows the reversal of three. After that they won’t refund you and they don’t care if you can’t feed your family or pay bills. I asked about getting some returned when we were negative 280 and the rude lady on the phone got smart in the way she said no sir we can’t because it’s marked here we can’t. Avoid this bank and the employees. They only want your money and they only care about you if you have a good credit score. This is for the one on tanner road next to woodruff road.
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September 2023 by Liam Martin
Carrie was tremendously helpful in getting me a new card and explaining the card manager app !!
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August 2023 by John Dick
This is a good bank to go to for all you need to get done
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June 2023 by Lilah Einhorn
Ashley Beemer was extremely helpful and very friendly during my visit today. I’m very satisfied with her customer service.
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April 2023 by Joe Fish
I chose to give it to stars because I've been there for many years and things were great for many years but here about three months ago they did an update on their system. When a transaction goes through they do not remove it from your available balance. It will be in your list of transactions. Don't let them fool you it doesn't matter if it's pending or if it's an arc transaction. You can't trust their calculations of you're available balance anymore. Goodluck everyone with those fees there working on collecting. If you're rich I guess you don't care unless you like to count your money! I'm out before they do with me. Even after screenshotting the proof they did not care and said they made changes eventually after denying it several times. That's great ,they sure didn't notify anybody.
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December 2022 by Jackie Gaddis
Ashley was very excellent representative that took care of our needs in a timely manner and was respectful
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October 2022 by Leonisa Q. Benavente
After reading their experiences at this bank am up to scheduling an appointment to open our account here and transfer our account since we had moved to Greenville South Carolina. Thank you all for your comments.
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May 2022 by Emma Wright
Wade kuhlewind Jr did a very good job ?
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February 2022 by Travis Robertson
Iv never been treated so well at a credit union. Sara was so friendly and very helpful and knowledgeable about everything. They were able to refinance my vehicle at a awesome rate.
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February 2022 by J Counts
My experience with Wade and Kayla has been exceptional. I'm so pleased with their patience and attention to detail. This is by far the best banking institution in the GVL area.
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December 2021 by D Jeanette
Been a customer for over 20+ years and won't go anywhere else...EVER!!!?
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August 2021 by Corene Chaffin
Wade Kuhlewind was amazing! He help me with all the questions I had and I had a lot he help me every step through everything it was an amazing experience having someone give me just great customer service. I highly recommend this bank and I highly recommend you see Wade if you have issues!
