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November 2023 by Helen J
I am very grateful. My order was delivered within 3 days of purchasing. The clothes are soo cute and very good prices. Thank you! I have to be honest, I was very nervous after reading reviews. ??
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October 2023 by Carlos Hernandez
just received our newborn NFL onesies and we are very happy with both the quality and workmanship of the clothes. Gerber answered all my concerns very quickly and the tracking was on point, very satisfied costumer.
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August 2023 by Brittany Watts
Beware - Questionably business practices andt errible customer service. Ordered items from a baby registry, they shipped quickly but have sat at the Fedex shipping facility for 15 days and counting. Although not their fault that the product was lost, they are unreachable and will not follow up with me to get corrected. Fedex continues to tell me that Gerber has to call them and manage the lost package at this point. I am very confident I will have to call the credit card company to dispute the transaction because I will never hear from Gerber.
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June 2023 by Megan Siddens
order shipped and arrived quickly. however, all of the clothing had an awful chemical smell when i took it out of the packaging. the prints are adorable, i just don’t know if i want to put them on my baby with how awful they smelled.
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February 2023 by emily cacchione
When I didn’t receive my package they told me it was delivered and it’s my job to go around the neighborhood and look for it. They refuse to refund me money. So I’m left with no refund, and no package. I’m disgusted. Customer service doesn’t care. This company steals and steals, wish I would of read reviews before spending my hard earned money.
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February 2023 by MELISSA L
Extremely satisfied. I just ordered a bunch of baby items (2 babies due in April) and for the prices these outfits are amazing. I did not read the reviews before purchasing but did right after I placed the order and was a nervous wreck thinking I wouldn't get me order or the quality would be horrible but I was pleasantly surprised when I received my orders. I definitely rate 4 stars for quality and price ******* ************ ***
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February 2023 by MELISSA L
Extremely satisfied. I just ordered a bunch of baby items (2 babies due in April) and for the prices these outfits are amazing. I did not read the reviews before purchasing but did right after I placed the order and was a nervous wreck thinking I wouldn't get me order or the quality would be horrible but I was pleasantly surprised when I received my orders. I definitely rate 4 stars for quality and price******* ************ ***
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December 2022 by Lala D
Absolutely love this company! I received my items fast and they fit my kids perfectly. The customer service is outstanding and very helpful! I had a concern with my order and they answered my questions promptly via email. Definitely ordering with them again! I seen someone mention a competitor company… Just want to say … Gerber has better deals and the quality is better as well (doesn’t shrink after wash)?
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December 2022 by Richard Webb
I purchase Gerber Childrenswear clothing all the time and love everything! You can't beat the price or the quality. Customer Service was very helpful and knowledgeable in answering questions about an item I wanted to purchase too. Great overall experience! Will keep shopping here. Especially the great sales??
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December 2022 by Shardasia Wright
Absolutely do not utilize this company for any clothing or online purchases! Order never received and customer service is nearly impossible to reach and when response is received they do nothing to help the situation. Had to file dispute with my bank and report missing package with FedEx after 9 days from supposed delivery date. I highly recommend just using Carter’s for ordering things, I received everything within 4 days!!!
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November 2022 by Ashton Baxter
An item was left out of my order but customer service was so kind and responsive and they fixed the problem immediately free of charge. :) Very very happy with the way they handled the issue!
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October 2022 by Boon Beddor
I have to thank Customer Care service bc they helped me with my missing items without any hassles. They went on my word and refunded and replaced my missing items in such a short notice! I can't thank them enough for making my experience so painless, one of the best customer care service I've had.
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October 2022 by Nazmeen Warsi
I had got stuck with my half shipment but they really took care of it I appreciate their hard work ,Really good customer service.My kid like clothes material a lot soft and organic.Will continue shopping with Gerber.
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October 2022 by Taki Taffany
I love the quality of the clothing and their prices but most of all, the support staff. I really appreciate their efforts to try to accommodate us. Some with success but if not, it's not from lack of trying. They do their best to fix the problem. I appreciate them very much!!
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September 2022 by Elisa Roginiel
Very pleased with customer service I made an order but made a mistake in the shipping address so I contacted customer support. They emailed me back within a matter of time I didn't have to wait hours or days to hear from them they took and care of the issue right away. I haven't had had many pleasant experiences when ordering online and having to contact customer support but I was very happy to have my issue resolved before my items shipped.