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March 2024 by Porshae’
Customer service from employees and management was not good. Mendell was not a pleasure to deal with upon checking out as well. Definitely won’t be back due to this experience. Very unwelcoming atmosphere.
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February 2024 by Lord Johnson
First time shopping in this store and definitely won’t be back! Took my three grandsons for shoes, the employees were rude the way they talk to you, oldest grandson chose 3 different shoes and not one in his size so that was a waste of time, the middle grandson found a pair that we were going to buy only to be told the system was down and they were only taking cash(maybe something they should have told us first) management really needs to work on their employees customer service skills
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January 2023 by Pat Brooks
Awesome
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August 2022 by Chelsea Wall
Refused to give us the shoes for the price marked… if the shoes say $65 that’s the price I should pay with out anyone giving me a hard time. But won’t be back!!
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October 2020 by Jason Groves
Great customer service good selection good prices
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October 2020 by Oli Bradley
0 lockers. 0/10
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July 2020 by Tee Hart
I made an online order and they kept me informed about my delivery
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July 2020 by Margie Reed
The employees at this store were extremely helpful and polite. This was my first time in the store, and because of the great prices and magnificent customer service, I will definitely return.Then, to top it off, I left a bag with two pairs of shoes from a competitor on the floor at the counter. They put the bag up and tried to contact me. When I walked in the door the next day, they recognized me and retrieved my package! Add Honest to to the description as well. I am so grateful to them!
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October 2019 by Samantha Bolden
Did not carry my grand son size in several shoes. He wears a size 10 & he is 4 years old. Every shoe I picked out they didnt have his size. Never known for a sneaker place not 2 have all sizes in stock.
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August 2019 by Julián Suar
They sell good shoes
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February 2019 by Cole Julian Lovelace
I love shoes
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February 2019 by BM_Vybz
Amazing
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August 2018 by Lindsey Gast
literally the most disorganized and lazy company i've ever purchased from. also had i not called about a missing order that i found out couldn't be placed they would have just stolen my money as i waited on a order that would never have came. it took 45 minutes just to get someone to answer the phone at the store and customer service! horrible experience
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March 2018 by Judy C.
I ordered shoes on the 11th and was told 3 days !I called on the 16th and was told by the "manager" they were being shipped , I checked my email that evening and had received an email saying that my order had been cancelled due to they could not locate the shoes at any other store ! I had to travel 35 miles one way to their store just to place the order , now I'm told I would have to bring back the receipt in order to get a refund back on my credit card ! Very Poor customer service , I also made attempts to reach the customer service but could never get an answer! I think I should be compensated in some way ! I will never return to their store , seems as no one knows what is going on there , even the so called manager !!!
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March 2018 by lady breeze
Horrible customer service and horrible management! Not sure who is involved in the hiring process but they need to do better. I will NOT spend my money in this store until changes are made.
