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March 2024 by Brian Bridges
Had another great experience at Express Oil Change on Pelham!
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March 2024 by Mayson Cook
The guys here are great. Very honest, helpful, and they get things done quickly. I’ll be coming to them from here on out!
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March 2024 by Adam Guild
Honest guys and work was done right..Pretty pricey for an oil change, but needed it done asap.Thanks.
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March 2024 by Autumn Howarth
Best place to get an oil change. Have been coming here for years. Terry was very attentive and kind while assisting me with my oil change today. Highly recommend.
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February 2024 by Hank Williamson
These guys are quick, knowledgeable, and courteous.
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February 2024 by Jason Scarborough
This place is awesome and pricing is great!Thanks to Corey and Terry!!
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December 2023 by Monika Scott
Terry and the crew are awesome. Made sure I was safe to get on the road! Kind and attentive!
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December 2023 by Bridges K2
Friendly and helpful staff, fast service, clean restrooms and waiting area. Will be coming here from now on.
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December 2023 by Larry Hudson
A big thanks to John and Scott for taking my car in and doing a quick thorough and professional job especially this close to the holiday season… You’ve gained a customer and all my future business will be done with these guys.
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December 2023 by Leah Shreve
I arrived 15 minutes early for an Uber vehicle inspection. After waiting until 30 minutes past my appointment time, I could give no more benefit of the doubt. This is a 5 minute inspection.Sooo I went to see what was happening…well, they had been attempting to figure out why the dash lights for my cruise control & lane departure mitigation were on. This is not on the inspection.It took me 5 seconds to inform them I hit a raccoon & the sensor is broke. Then, despite this NOT BEING ON THE INSPECTION, they debated whether or not they would fail me. For something NOT ON THE INSPECTION. Because it’s not required. Because you can drive vehicles as old as 2007. Guess what most old vehicles don’t have? Stuff that isn’t on the inspection.“Oh my God, we’re so sorry for wasting your time like this, we won’t even charge you for the inspection.” would have been the appropriate response by a business’s representative interested in maintaining a customer (I’ve had my oil changed here like 10x this past year), but yeah thanks for mentioning my tires are getting worn. I’m already planning to get a new set soon & it won’t be here. ?
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December 2023 by muriel lamee
I have to say the guys that work in this building are awesome. They have been helping me since I’ve been here with Air my tires today they found a nail. They have been so kind and so considerate. I just think they deserve a shout out. They are an awesome awesome awesome crew.I don’t know if Walmart gives perks out but everyone of them guys in this express oil deserve some type of perkTHANK YOU ?
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December 2023 by Andrew Hall
TLDR: The best shop I've ever been to. Techs are honest.This was my second time at Express Oil Change and Tire Engineers. I had gotten a drive through oil change a few weeks ago that only took 5 minutes. No one tried to sell me service I didn't need, no extra fees, nonsense. The tech who worked on my car then diagnosed my oil drip while they were changing the oil, no charge.Today I had a wheel bearing starting to grind and I remembered the great service I got at the drive through oil change side. I called them up around 10am and they told me to bring it in and they could get to it today. No appointment either! I got the call that it was ready at 3pm. The tech was honest and told me that they couldn't hear the grinding. They did an inspection of the suspension system and found no damage or wear and assured me I would be safe to drive it. They didn't even charge me for the inspection! I plan on bringing my car here for all my servicing now.My technician this time was Will.
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December 2023 by Tiffany Galloway
Super friendly staff! Top tier service! Special thanks to terry and Warren! Will definitely be back for my next service.
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October 2023 by Jason Mullis
AJ and whole crew were super thorough , friendly and fast. Awesome service
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October 2023 by Julie Mercado
This is a very convenient location, which is why I've used it twice, and both times have been incredibly dissapointed. I honestly should have learned after the first time not to come back, but I didn't, so that was my mistake. In December I had a nail in my tire and since it was closer to the edge of the tire it needed to be replaced. I made an appointment to come in the following day and have it replaced, but the wrong tire was sent, and I had to come back the following day, which honestly was a just an inconvenience. In total, I spent about 4 days trying to get a simple thing like a nail fixed in a tire that turned into a huge pain. I went back today due to another nail being in my tire. It was in a spot that could be patched, and I left the tire with them. I got a call about an hour later telling me due to foam being in the tire they were unable to patch it and I needed to replace the tire. I could get the same one I had for $180. I said I'd need to call back after I figured some things out, but was told if I could make it up by 1:00 today it would be able to be fixed today. So instead of calling, since I was out anyways and only about 10 minutes away, I just drove back up and said that I was there to get my tire fixed (I had planned on just replacing it like was recommended) but I was met with "I was hoping you would have called so I could have put it back together". I was confused since when I walked in I said I had come in earlier and was just told it couldb't be patched so I was just going to replace the tire...but I'm glad now that he clearly didn't hear me because they put the tire in my trunk and I drove off to another tire place where I was told it can be patched, and they are working on it right now.My roommate also had the same problem where she brought her tire up to get a patch from a nail and they told her that it couldn't be patched, it needed to be replaced. She went to a different place as well and they ended up being able to patch the tire.I don't know if this is a common thing for them to tell people, but it's dishonest and I think that people need to be made aware that they are either 1. not wanting to do something like patch a tire, or 2. just want more money from the sale of a new tire.I will NOT be going back for any tire help or oil changes in the future, not only because of the dishonesty, but the rudeness I was met with when I walked back in this afternoon.