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February 2024 by Tricia C.
I was in a bind on 2/6 when my car had a catastrophic failure and had to be left at the dealer. As a single mother with one car I need a vehicle. I have rented from the Lauren's Road store before and thought they'd be able to help me after I was stranded at the dealership. 2 nice women at the dealership gave my daughter and I a ride to the store. It was a little after 4 and there were 3 employees standing around. I was told there were no cars and after inquiring if another store had anything I was shut down there was nothing anywhere. No one bothered to check or anything and didn't seem to be concerned that my daughter and I were stranded there. No help and no compassion. Lauren's Road employees do better.
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February 2024 by Shrika S
Ms.Vinecia and the staff made the process a breeze. They have great attitudes and I will continue to use their services.
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February 2024 by Hendria Johnson
Great service
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February 2024 by Kevin Allen
Awesome team of enterprise! Thank you so much! You are all a huge help to me this morning. You guys have an awesome team and she is wonderful. I appreciate all of you. Really really doing an awesome job. Thank you!
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January 2024 by Darrell Scarbrough
Just want to Take a second And thank Enterprise/Eric For doing such a great job.I have been coming to Enterprise for Many years and never had a problem,This is the first time we had an issue come up and Eric was all over IT...And he resolved it in seconds.Even with a smile on his face I will always come to this locationThanks again Eric ??
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January 2024 by Michael D
Fantastic customer service
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January 2024 by Brenda Lawson
Great customer service!!! Always a pleasant experience at the Laurens Rd location.
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January 2024 by Kelvin Richardson
My rental car experience was fairly great . They only problem that I had was that when I received the car it was half cleaned. The windows were so smeared with a dirty cloth that I could barely see out of it. I literally had to take it to the car wash immediately.
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December 2023 by Cherie Crumley
Very nice and fast service. State Farm sent me to them. $50 down. then I paid 20%. The man that hit my car has Allstate. I had the rental until my insurance company did not pay anymore. Then Enterprise worked with me. I believe it was one week. I went to Laurens Rd. Then they wanted $300. down plus close to $300. a week for a small car. Well sometimes it takes you a little longer to find a good car out of the money they give you for your car. So now I am with no car. Used Uber last night, it was ok but it adds up. They wanted $99. to take my son one way to work. Without a car he will loose his job. Now without a car Rain and I will not make our doctor's appointments. I am a broke B****. My son don't make that kind of money to pay that kind of money 1 way. Come on Enterprise, Why do you make people pay so much. Even if you get the $300 back at the end. I didn't ask that man to total my car. All rental car places are like that now. I have been praying. I just need some prayers. Here I am 63 year's old. Single and having to start all over again. But I guess it could be worse. So Thank You Lord for helping me through out my life.
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November 2023 by jeff lockaby
Enterprise on Laurens Rd Greenville SC is AWESOME...great customer service, great cars, & fair prices. Cassidy is 100% professional smart & sooo helpful
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November 2023 by Connie
My second time renting and everyone at this place is so friendly & go above and beyond to make sure you're taken care of. I will definitely be renting again in the next week or so. Great business!
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November 2023 by Tyree Singletary-Britt
Loved my experience here. Definitely will continue to use this location from now on. Eric was amazing! He didn’t try to push me into something, he walked me around the lot to let me choose the one I’d like.
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November 2023 by Jennifer Scogin
This place never seems to have the car we reserve and just arbitrarily decides whether to honor the "we'll pick you up" thing they advertise on their commercials. Last time we dropped off a car, they refused to drive my husband 5 minutes to his car despite there being at least 5 people just standing around. This meant I had to spend an hour in the car during rush hour on a Friday picking him up and taking him to his office like they used to do. The location is horrible and difficult to get in and out of and the parking lot might as well be a rumble track.
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September 2023 by Kevin Hill
Love enterprise. So easy to work with, the points in membership program are simple to understand, easily usable and they stack quickly. The app to rent is great and user friendly. May not always be the cheapest but you definitely get terrific service and value from them.
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September 2023 by Noelle Knutson
We rented two passenger vans for a wedding. Check out was quick. The vans fulfilled our need, but both need some repairs, updates.
