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October 2024 by Marie Castagnaro
Always a great place as they have an awesome staff throughout the store
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October 2024 by J W
You can longer ask the pharmacist a question without having to leave personal information on a voicemail.
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September 2024 by Djalil Rzaev
This cvs store is always super long waiting time. Customer service is super low. I always waited my order forever….?
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August 2024 by Amanda Martin
It’s 12:55 on a Sunday why are the phones going to voicemail??? The pharmacy should be open..
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July 2024 by Everette Whitmore
Absolutely USELESS and INCOMPETENT ladies working in the pharmacy at this location. No how to do their job.
HORRIBLE CUSTOMER SERVICE
USELESS !!!!!
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May 2024 by Thom Shelton
Nice store, convenient to my home and easy to work with. Pleasant staff and pharmacy.
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April 2024 by Juana Herrera
The staff is very friendly
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March 2024 by Chris Dukich
Corporate should be ashamed of themselves. Understaffing, trying to push people to automated systems that don’t get the job done. Making me call all over to get medicines from other CVS. I try to avoid CVS as much as possible.
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February 2024 by Alexa B
Pharmacy is EXTREMELY rude.
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February 2024 by Tiffany Hall
Shorted me on my RX, which is extremely sketchy. This location has been nothing but problems lately. Saying something will be ready at a certain time and then it isn't. Not letting you know when something is on backorder. Different people giving conflicting information. I will be transferring to another location and if they are as bad as this one, I will be leaving CVS altogether. Get it together, guys.
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October 2023 by Debbi P.
This used to be my go to store for everything. Over the past 11 years, the service (other than in the pharmacy) has rapidly declined. I stopped in last night to pick up a couple of items, and had planned to use the self check out. I saw someone behind the register, and thought I'd make my life easier - WRONG!!! I tried to make a joke with Amy about hoping the Halloween candy would be half price. Don't make attempts at humor at the checkout, friends. You will receive rude and unprofessional comments and details about how your not using the self-checkout is making their life more difficult.As a Customer Service/Major Retail Store Manager, this person needs to be working overnight stocking shelves where they have NO interaction with customers. Fortunately, I'm close to the other CVS on Pelham as well as the Walgreens and never have to step foot in that store again! NOTE: This is why my prescriptions have been filled at Publix for the past 4 years.
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October 2023 by Thomas Chapman
I used the CVS app on my phone to order photos for pick up. I submitted my order around 8pm on 8/24/23. I view minutes later I got an email saying they will email me again to confirm that they were ready for pick up. I received an email about two hours later saying they will be available for pick up by 9:05AM on 8/25/23. I went there this morning to pick up my photos I tell them my last name and they looked for them and saying they don’t have them. They looked in the computer and told me they never received the order. This happened at the 1509 Roper Mountain RdGreenville, SC 29615 location. They seem to not care and just told me to reorder them. No empathy at all. They didn’t want to help. So I ordered with Walgreens and they had my order ready in less than 20 minutes. Not ordering photos from CVS anymore.
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October 2023 by Cari Terry
Refused to give me a Covid vaccine even though they are free!! I’ve always gotten vaccinated at CVS even with my type of health insurance and have never had this issue before. Will not be back at this location!!
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October 2023 by Paul's GMail
Customer Service was great!!!!!
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October 2023 by AJ Jackson
Amazing, wonderful people that work here.
