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October 2023 by Ceterra Washburn
They are so helpful and nice. They have always been professional.
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September 2023 by June
Placed an order online for pickup. Used my coupons, etc. Couldn't pick it up on date required. Called to say that I would pick it up on next day and they said "no problem...we'll hold it for you". Cancelled it anyway.
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September 2023 by Milchen deVasconcelos
I was treated immediately with patience and courtesy. The attention and compassion was beyond my expectation because I was anxious and concerned about my issue, which Noah approached in a calm and professional manner. This is my go to cvs from now on.
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December 2022 by Maxine Brown- Sartor
Excellent service and very nice and caring people.
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November 2022 by Amanda Migs
Miss Betty was extremely kind and extremely helpful. She helped find the lowest cost for my medicine and was just generally kind. Honestly the best pharmacy experience I've ever had.
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October 2022 by Ryan S.
Said that they do money orders on website. Very large money gram sign in the store. They apparently don't do money orders.
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April 2022 by Krista C.
Store is open until 10pm. I walked in to pick up my daughters prescription and the pharmacy blind was halfway down. Clerk and pharmacist were standing there I asked if I could get her prescription and he, the pharmacist, said no we are closed. We close at 8pm. It was literally 8:01and I said that we were leaving at 5:30am for a flight he said too bad come back in the morning when we open. I said I can't because we have a very early morning flight. He didn't care one bit. It wasn't like he had to stay extra to fill the script because it was ready to be picked up just needed to hand it to me and I could cash out up front. The thing that really gets me is he doesn't know what the script is for or how badly it may be needed. I have been a long time CVS shopper pay extra for the extra care card but no longer. Such incredibly poor customer service that I will be switching my entire family from CVS. I will shop elsewhere. Not even worth the 1 star I gave him. Terrible pharmacist. Should take a course in customer service.
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June 2021 by Fernando Batres Cifuentes
good service friendly people
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March 2021 by Greg Luker
Great experience getting my first Covid Vaccine. CVS has their stuff together. Very efficient and professional.
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July 2020 by Johhan Windsalor
Not gonna lie... it was a pretty sad state of affairs when I walked in. The only reason this has any stars... the staff.The Sales Associates were very professional, and hospitable but the store had an "old" feel to it. Further adding to my dismay; I couldn't find anything I needed like simple grocery needs.I left and went up to the Walgreens on the next corner and got exactly what I was looking for.
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April 2019 by Rob D.
Omg so awful The pharmacy is so bad here Had to transfer to a different cvs because the manager of this pharmacy kept saying " it has been a crazy day" every time the pharmacy was unable to perform their duties properly If every day is a crazy day....it is probably a problem with you, not the pharmacy or its customers. Orders not ready, unable to process coupons etc, just issues and refusal to take accountability every time. Laughably bad customer service, every other cvs is better than this one. Avoid at all costs, go to the north street location for much Mich better service in my opinion.
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April 2019 by jenny jackeline romero de pineda
Best customer service ever!! ðŸ‘ðŸ‘
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April 2019 by Christina Mixon
Stephanie provided excellent care at the Minute Clinic and I highly recommend her if you need to be seen for a sinus infection or any other service Minute Clinic provides.
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March 2019 by Kelly B.
We had to swap pharmacies due to insurance reasons and I had my reservations about swapping to CVS but we thought we'd give them a try and change if we had any issues. Well, it looks as if another change might be happening! We have been with them for just a month and this is the 2nd major issue we have had with filling prescriptions and we don't even have that many filled on a regular basis! The first was with our son's epipen! They didn't have one on hand and instead of calling us like our previous pharmacy would have (Walgreen's) they just ordered it and never said anything and when I called to see if it was ready they advised me of having to order one in. Ok, not a major problem but it would have been nice to know this. So, I was told on a Friday that it would probably be in Monday or Tuesday. Ok, I would call back then to see if they had it and if not, they would send the script to another CVS that had one in stock. So, I call on Monday and of course they don't have one and they have been in short supply for months now and there are only 3 locations in Greenville that have one in stock and the closest for me is the Mauldin location. So, she checks to make sure they have one and sends his script there and so I have to go to Mauldin to get his script. So, Tuesday morning I go to the location on W Butler Rd and they don't have it! It's at E Butler Rd and the CVS employee at Laurens Rd never told me that there were two different locations in Mauldin and she never stated which location it was at! I just assumed it was W Butler Rd. So I go to E Butler Rd and they don't open til 9! Almost all CVS locations open at 8 but this location doesn't open til 9 and here I am with my 4 year old son and we have to wait a freaking half hour til the location opens to get my oldest son's epipen! Had she told me to begin with the correct location, I would have looked it up and saw that they didn't open til 9 and wouldn't have been waiting all that time! Ridiculous! Then today, I go to fill 2 scripts for allergy meds that were filled on 2/13 and one will go through but the other won't! So I speak to a member of the pharmacy staff and for whatever reason, the computer shows the one script wasn't filled til the 19th even though the bottle clearly shows the 13th and so insurance won't pay for it to be filled til the 15th! I can of course go up there and show them the bottle and they will give him enough to last til the 15th but that just means that I have to make a 2nd trip there all because they screwed it up! They always say tell me what I can do to make this right for you. What you can do is not screw it up in the first place! That's what you can do!
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March 2019 by Courtney M.
I use the Minute Clinic for an injection once each three months. I always check in online and there is usually a wait--no problem, I understand that. Today, I checked in online per usual, and ended up waiting for an hour and a half in total, roughly an hour of that in the store. When it was my turn, I was told I couldn't be given my injection because the only nurse practitioner working that day had a Religious Exemption and would not handle contraceptives. Okay, fine--but that information would have been great to know before I sat in a waiting area during flu season with sick patients. My reason for visit was listed, and I think there should be a better system in place so this situation could be avoided. She advised me to go to another location. Overall, it was just a very inconvenient situation.