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“The staff at this location are awesome. I hope I have the gentleman's name correct, Steve provided excellent customer service and took care of myconcerns quickly.and professionally.”
“I came into the branch this morning to get an auto loan. Maria Isaac helped me out, she was truly an amazing help. She spoke to the dealership to help out with some stuff, and was just around incredibly helpful, we spent hours trying to get things work out for the loan sadly we were able to make things workout but I will definitely request her when I come back in later this year. I really hope she gets the recognition she deserves. She has the company's core value of Heart of Servant & The Spirit of Warrior.”
“Adrian was most helpful, as was the other employees. I dealt with Adrian. Mostly, he was friendly yet professional. This is the place to come to bank , ask for Adrian.”
“We've been banking with SCU for nearly a decade. It's been a good experience for the most part. We've utilized them for auto and home equity loans and process has always gone smoothly and rates were competitive. My biggest complaint is that their online banking system experiences an awful lot of downtime. Of all the financial institutions we use, this is about the only one I can't count on being able to access 100% of the time.”
“Courtney was so good at her job and so positive. She made it such a wonderful experience and took care of everything I needed same day and told me exactly what I’d need for future business with the credit union. Thank you.”
“Last summer I knew it was time to start cleaning up my credit from my twenties. I tried to get a secured card of just 300 bucks from my bank(Bank of America) . They denied me so I started looking at other options. I tried with no luck at other places. I had given up until I had a happenstance conversation with Sam( Samantha Staver). She told me about MTC, how it was founded, what they do, and how she can help. I was taken aback by how passionate she was. MTC cares about the working class, and was started for tradespeople. Being a Union Millwright I would have opened an account based on that, but it got even better. From opening an account in October of last year to now a lot has happened, all under the instruction and guidance of Sam(she said to trust her and listen to her and I did!) I had no credit at all but she got me a secured credit card and loan. I paid my loan off( a thousand bucks) and started looking for a car. I wasn't sure if I'd get much more than a couple grand, but I paid everything on time, and again listened to her about how to use a credit card. After telling her what kinda truck I need and my work schedule she pitched what she believed was attainable, a 20k auto loan and move to an unsecured credit card....I got them both! I got my new( to me) Tacoma Monday and couldn't be happier. The new card is in the mail, and Sam has already let me know the best way to spend my money smartly with it. I plan to start a business in a couple of years, and I honestly believe it will come to fruition with her and MTC. They were the only place that trusted me so I'm going to return the favor and trust them.P.S. If management reads these things then definitely give her a raise!!”
“2-26-2024 I made a call into the call center and talked with a rep whose name was Ricco. I just needed to make a payment and Ricco helped me process the transaction. During the call Ricco was upbeat, knowledgeable, and answered my questions. You could tell just by talking to him on the phone he was sincere about helping me. Please give Ricco a shout out for his Wow performance.”
“Great Credit Union no fees for every little thing! And friendly helpful service! ;-) They are still the best to me I thought something was wrong with my account they assured me over the phone the everything was stills good.”
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“I've been a Member for more than two decades and I've always had very good customer service and experience with all of my needs. Today was the same wonderful experience for my Husband and I. Mucho gracias to the young lady that assisted us. She was friendly, informative, and professional.”