-
July 2024 by Parker Burgio
I LOVE this store. I usually dislike clothes shopping because I find it mundane and tiresome, but the clothing selection at CottonOn is truly fantastic. The designs are fashionable without feeling too mainstream if that makes sense. You can find something that looks cool but not everyone would have the same thing. I think it’s cool that it’s an Australian brand too. I bought some clothes here for my trip to Greece and was able to find the perfect outfits. Also the staff both times I’ve been have been very nice. Highly recommend!
-
June 2024 by Pete
This location used to be terrible. Seems like the staff is much happier and I see some new faces recently. One employee was so kind, I had to give her props and encourage her. Hard to find good customer service in this mall. Thank you!
-
April 2024 by AM
Horrible service. They accused my friend of stealing, just for not putting a clothing item back on a hanger. As I was checking out, we were stopped by a blonde worker who said she’d give us “one chance” to show her stolen items, which we didn’t have. I pulled my wad of cash out at checkout and paid for my items, but will never come here again.
-
April 2024 by JS
Had a great experience!! Thanks to Chelsey and Zach for helping me pick out outfits and swimwear for my upcoming cruise!! Love their clothes!!??
-
April 2024 by Tammy Golightly
Had a great experience in this store. Employees were extremely helping and pleasant. Thanks Zach for all of your help. I will definitely return here.
-
January 2024 by Diana Galindo
I was racially profile, by the register person she roll her eyes and didn’t even want to speak to me finish scanning my items than she set there waiting on who what so I finally said are you going to tell me what my total is. I also told her I speak English you know because she was acting like I didn’t I was so angry I left and my husband stayed to get our receipt he said when I left the employee was telling the other that lady thought I didn’t speak Spanish so my husband grab the receipt and told her next time wait until your customers are gone before talking about them. Will never shop here again and will not recommendWHITE RACIST KARENS in the whole store.
-
December 2023 by Megan Welborn
Reading these reviews, you would think shopping here was awful. I will say that my experience was very pleasant. The tall blonde that was sweeping in the fitting room was so nice! I've only been here once but I would absolutely come back.
-
December 2023 by Cassie Rountree
I was treated AWFUL there. My friend got told to get out of the store because she was accused of stealing and then the male employee FOLLOWED HER to the Dillards and then yelled at her to “get out of his store.” By far the worst experience I have ever had and I wouldn’t wish that on my worst enemy.
-
November 2023 by Angela w
I love the clothes and haven't been accused of shoplifting yet o.o
-
November 2023 by Peaia EsDi
Staff is rude.
-
September 2023 by Emma Butler
DO NOT SHOP HERE. they are ridiculously rude. Accused me of shoplifting, grabbed my arm and snatched my item out of my hand.
-
August 2023 by Ben Mabry
The girl working at the store when me and My girlfriend walked in were extremely rude, they accused me of putting a pair of bottoms in my pockets. Said i looked suspicious then made me empty my pockets and after i proved them wrong they told me that i could leave the store. Don’t shop at this store. and then walked past the store when i was leaving and one of the girls flipped me off.
-
August 2023 by Brianna Bolling
Me and my boyfriend went into the store looking at bathing suits and they accused him of stealing a bathing suit. When he showed them he hadn’t stolen anything they made him empty his pockets. The employees accused him of stealing just because there was an empty hanger on the ground that we did not even see. They got very rude and said that we were “suspicious” when we were just shopping. The customer service was very rude to both me and him. We ended up leaving without purchasing anything.
-
August 2023 by Emma Patrie
wish i could give a ZERO star review. went into the store with my friends and they overcharged them to get us to come back inside because we seemed “suspicious”. they were very aggressive and rude towards all of us. i felt uncomfortable in the store and not welcomed either. they handled the situation horribly. I DO NOT RECOMMEND THIS STORE.
-
August 2023 by Justin Mercer
the store was very clean and everyone working there seemed very friendly