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August 2024 by Daniel Horgan
The Costco Vision experience exceeded my expectations. I was able to be seen the same day (on a weekend!) and everyone was highly competent and pleasant. Dr. Poole is very talented and took as much time as needed to explain the results of my tests. I won't be returning back to the mall for my eye exams anymore... Another job well done Costco!
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February 2024 by Lana Green
Wait time is extremely long . Be ready to wait for at least 1 hour before you get served
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November 2023 by Christopher Martin
Superb service. Awesome products. I'm more than pleased with my first experience getting glasses! Unfortunately, I cannot remember the names of the two employees who helped me, but they made my experience at the Costco Vision Center so easy, seamless, and even fun! Thank you so much to the young lady of color with long black hair, she was so helpful, knowledgeable, and relatable. Also thanks to the wonderful woman with shorter hair and fun glasses! I loved her energy and I ended up getting a pair of glasses she picked out for me (behind the case!) I'm so grateful to have had a great experience getting my first glasses. TEN stars.
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March 2023 by B T.
Going through the line at this place is like going through court house security. They yell at you, snatch cards out of hand and threatening you. Yes I was threatened. Called the manager and of course they aren't going to do anything because it's just another complaining customer. I should of done a police report. I'm regretting that. Using Sams from now on. Seems safer.Be careful
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March 2023 by Susan Podgorski
Alana and Luke at the Greenville Costco Vision Center were outstanding service providers. The in-depth service was matched by the spectacular pricing. I wear aprogressive lenses. In the past for thin progressive lenses, I've paid $500-$1,000 for one pair. Yesterday, I bought Kate Spade eyeglasses and prescription sunglasses for a total of $429 for both. Unbelievable! Luke explained the full pricing before purchase and Alana guided me through the frame selection process explaining differences in frame sizes, heaviness/lightness in color, and complimentary shapes for my face. I've worn glasses for 35+ years; by far, this was my best selection/purchase experience ever. Thank you Alana and Luke for providing exceptional, knowledgeable, professional service.
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February 2023 by David N.
Only place I shop, hands down. I get 90% of my shopping done here and the other 10% at all the other grocery stores. Their customer service is the bomb and have been a member for many years.
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October 2022 by Aisha V.
You know how most Costco's parking lots are like jungles where everyone is bare knuckled and ready to fight for parking spaces? Well this one is no different. Its actually the worst Costco I've been to as far as parking and general parking lot/aisle decency. Get to a spot in the parking lot someone is pulling out of and put your blinker on all you want, but the person coming around the corner will take your spot. Let me give a shout out to the friendly customer in the parking lot who saw this happen to me while he was putting up his cart. He waved at me and said "were about to leave!" He stood in the middle of the parking lot while his partner backed out of the space, and sure enough nana was coming around the corner in one of those old Benz's that are built like a tank and was about to take my space. This was about to happen again! He kindly stood in the middle of the road and waited for his partner to clear the spot so I could pull in. This review is honestly a high five to the people who keep it friendly and decent in the parking lot at Costco. The worst in people legit comes out in Costco parking lots. The lay out of the store is similar to any you'll ever go to. Friendly folks at the self-checkout and at the door upon exit. Honestly, what will make or break your experience are the people who are pushing carts along side you while deciding between organic and non-organic strawberries. There is such minimal interaction with employees--Costco is one of the few places where the customers will more than likely make or break your experience more-so than the employees. Keep it friendly folks. Recommend.
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October 2022 by Audrey M.
I had a very poor experience with an employee at this Costco. When I went to self checkout the employee snatched my Costco card right out from my hand and began to rudely scan my items while glaring at me the entire time. I believe the point of self checkout is being able to check yourself out. I allowed my friend to check out using my card because it was his first time at Costco and I was unaware he was not allowed to pay for his one item using my membership. She was very rude and yelled at me to come back and pay for his item. I understand now the rules however the way she handled the situation was unfair and quite frankly not how you should treat a customer or anyone. You may think that is the end of this employee's rudeness but it is not. As I was walking away I turned around and saw her pointing at me and ranting to the following customers most likely about me.
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October 2022 by Carole Nesmith
Love Costco! They try to stock vegan goods and it is really appreciated because there is a large vegan population here in Greenville. Please start carrying Violife cheeses both shredded and blocks. I’ve seen them in Costco’s in other states.
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October 2022 by Paul Winston
I've been getting my optical prescriptions filled at Costco Vision Center in Greenville SC for many years now. While their selection isn't vast, one can always find something that suits. The opticians are attentive and meticulous. They make sure your new glasses fit well and satisfy you. They are happy to make free adjustments as needed.
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September 2022 by Clyde M.
Always find what I need at this Costco location. Came here because there are fans on sale for 15 dollars. Left with a few of those and of course tons of other items. Great place for liquor and wine as well!!
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July 2022 by Adira Eliana Wiseman
Have most horrific delivery service. It was 5 times scheduled delivery for my 3 sets of furniture and not delivered.
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June 2022 by Mrs.Arianna Seiler
Excellent prices & service. My husband & I can’t wait for our new glasses to come in!
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April 2022 by Jamie V
Dr Southerland is fabulous and the staff was friendly and helpful.
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January 2022 by Vince B.
I find all Costco's are truly fantastic. The quality of product is very good. They don't put any product out that is not good. So that mAkes it hood. Always clean, food court is always a treat, the Tire shop is very good. The only thing I have noticed that all the prices have shot up. That's kinda a bummer because that is the main reason I shop there. If the prices are so expensive then I will shop around or Amazon. Com. The pandemic unfortunatly is going to change Costco...
