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March 2024 by Elena J.
I have been going to Costco for years, I am a Business member and spend between $500-$750 a month there. It has always been a pleasant experience. This last Sunday I had a team member scream at me in line, her name was Lynette or Lizette, she had a braid and purplish hair. She asked me for my Costco card, I was in line at self check out. I looked at my daughter and said well that is different as I have never been asked that in self check out line. I pulled out my card and showed it to her, she raised her voice very angrily and said I need to see your face on the back of your card, hold it up next your face. People were looking at us, I was very embarrassed. I turned it around and showed her my face on the back of the card next to my face. She then walked up closer to me and said very angrily and loud, do not get mad at me for doing my job, she started at me and did not look away till I said I am not mad at you. She then told me to leave my card, do not put it away. My daughter who suffers from severe anxiety almost started crying at Lynette being so confrontational. We both left the store very upset.
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January 2024 by David D.
Was very rudely treated by Lola. I don't understand why the cashiers have to yell and what's with expecting the same card holder have to pay with the same credit card? My brother wanted to pay but nope, apparently you can't do that. It's fine if you just explain it but her and her manager were just mean and rude. Probably just a one off but I don't Appreciate that kind of treatment at all.
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December 2023 by My Opinion N.
Hello Hello! I am Norman, and this is my honest opinion on Costco Wholesales. This place has amazing deals and yall know I love me some good deals hallelujorrrr praise. The paid membership is a fking nightmare to get but once you do it's superduper worth it! Customer service isnt the best and I have yet to meet a wonderful cashier but everything is always in stock! The free samples are amazing because if your broke like me, it's a blessing! Getting here is also a fking nightmare because its on Woodruff road, but you cant go wrong with the Costco! It also has a liquor store for all my stressed mamas . Come here, it's great! Amen.
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November 2023 by Judy H.
Costco (Greenville, SC) just made my day! Costco had my favorite holiday dip, Cranberry & Jalapeno Dip & Spread by La Terra Fina, back on the shelf. I have been contacting Costco and La Terra Fina for the last several years trying to find/buy/ship this product. Whoever made this happen...thank you,dyfor making my day and my holidays.
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September 2023 by Joe T.
I do like Costco and I like them a lot! I borderline love this retail giant! This particular store seemed much larger than the one I most frequently visit in Spartanburg, S.C. My daughter and I accompanied by my newest grandson really enjoyed our visit. She bought several items and I only bought one. I always buy a case or two of the small water bottles. They are more expensive than the regular sized ones but it eliminates wasted water. I frequently purchase the Kirkland four packs of bacon and find it superior in taste to the more recognized national brands! I personally cannot find any fault concerning the inside but the traffic in and out of this place is horrendous! Do I really like Costco? You bet I do!
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September 2023 by Alice K.
I am so so disappointed in the service I received in the food court area. There was a young lady of the Mexican decnt. She was very very rude and not accommodating to the need of a mishap in an order. I can no longer see myself spending my money in a place of business who allows this kind of behavior.
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August 2023 by Kevin Chavis
The nicest staff or any pharmacy around
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June 2023 by Cheryl H.
Six employees standing around directing people to self check out,. No service. Lines all the way to the back. We definitely need a second Costco. in Greenville county . This one is appalling.
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March 2023 by B T.
Going through the line at this place is like going through court house security. They yell at you, snatch cards out of hand and threatening you. Yes I was threatened. Called the manager and of course they aren't going to do anything because it's just another complaining customer. I should of done a police report. I'm regretting that. Using Sams from now on. Seems safer.Be careful
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February 2023 by David N.
Only place I shop, hands down. I get 90% of my shopping done here and the other 10% at all the other grocery stores. Their customer service is the bomb and have been a member for many years.
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October 2022 by Aisha V.
You know how most Costco's parking lots are like jungles where everyone is bare knuckled and ready to fight for parking spaces? Well this one is no different. Its actually the worst Costco I've been to as far as parking and general parking lot/aisle decency. Get to a spot in the parking lot someone is pulling out of and put your blinker on all you want, but the person coming around the corner will take your spot. Let me give a shout out to the friendly customer in the parking lot who saw this happen to me while he was putting up his cart. He waved at me and said "were about to leave!" He stood in the middle of the parking lot while his partner backed out of the space, and sure enough nana was coming around the corner in one of those old Benz's that are built like a tank and was about to take my space. This was about to happen again! He kindly stood in the middle of the road and waited for his partner to clear the spot so I could pull in. This review is honestly a high five to the people who keep it friendly and decent in the parking lot at Costco. The worst in people legit comes out in Costco parking lots. The lay out of the store is similar to any you'll ever go to. Friendly folks at the self-checkout and at the door upon exit. Honestly, what will make or break your experience are the people who are pushing carts along side you while deciding between organic and non-organic strawberries. There is such minimal interaction with employees--Costco is one of the few places where the customers will more than likely make or break your experience more-so than the employees. Keep it friendly folks. Recommend.
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October 2022 by Audrey M.
I had a very poor experience with an employee at this Costco. When I went to self checkout the employee snatched my Costco card right out from my hand and began to rudely scan my items while glaring at me the entire time. I believe the point of self checkout is being able to check yourself out. I allowed my friend to check out using my card because it was his first time at Costco and I was unaware he was not allowed to pay for his one item using my membership. She was very rude and yelled at me to come back and pay for his item. I understand now the rules however the way she handled the situation was unfair and quite frankly not how you should treat a customer or anyone. You may think that is the end of this employee's rudeness but it is not. As I was walking away I turned around and saw her pointing at me and ranting to the following customers most likely about me.
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September 2022 by Clyde M.
Always find what I need at this Costco location. Came here because there are fans on sale for 15 dollars. Left with a few of those and of course tons of other items. Great place for liquor and wine as well!!
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August 2022 by Mark F.
worst customer service in the world at checkout.....rude, demanding and forgetting that customers are always first.....they need to be humbled by competition ....
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August 2022 by Heather Deal Koon
absolutely loved it great deals
