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September 2023 by Abigail M.
I called to get a quote and scheduled my car for pickup. The whole process was simple. I answered a few questions and they quoted me two different prices for pickup and drop off. I opted to have them pick it up.A yard called me and let me know they be there sometime between 8AM - 4PM. I asked if they could give me a more specific time frame or call me when they were on the way, but they said they couldn't do that. No one ever showed up to take the car. No call to let me know either. Terrible customer service.
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December 2022 by Stan B.
I'm sitting here at lkq now. I went in and asked the guy at the desk would they take the picture of the receipt for returning an item because I don't want to tote all these rims if they can't do it. He said yes if they can scan it. He tried and it scanned and said yes they can do it. Brought all the rims in and the lady at the register said she couldn't take a photo of the receipt. She had to go ask her manager and came out and said no they couldn't do it. I asked why did this guy just tell me y'all would take it. She said he shouldn't have told me that that as she smiled about it. I told her I didn't appreciate it and especially didn't appreciate her smiling when I've got to load them back in the car and drive back here tomorrow and unload them again. Come on man!!! Things should not be this hard for your customers!!!!!
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November 2021 by James Donnelly
Pick you own parts.
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October 2021 by Jake F.
It's a hit or miss with these lkq's. More often misses. Just because the website says they have something, don't invest too much into it. Outdated information.
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July 2021 by Ellen Borga
The people at the location are helpful but having to get any info from the rude jerks at the 800 number call center is ridiculous.
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December 2020 by Jackie Felder Johnson
Very busy place. Lots of vehicles. Looked like plenty of people to help.
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September 2020 by Aleksey Sholom
This lady was absolutely rude to me at the return desk and almost made me lose $100 for nothing even though the parts were right there in front of her. Another gentleman stepped in and took care of the issue with no issues and with kindness. The lady however was very ignorant and giving me a very trashy attitude.
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December 2019 by Terrall Putnam
Good parts, good prices!
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October 2019 by Bobby Hyms
Got the part i needed for my car. I would come back to see this guys.
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February 2019 by chris mauldin
Perfect
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November 2018 by phillip medvedev
Overpriced
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April 2018 by Joshua Davis
Big kids play store. If you can look at their website for vehicle updates and prices and don't mind getting dirty for the parts you need this place is great. The one thing I don't like is they charge for each everything. Instead of charging you for a seat assembly they will charge you for a seat, nuts, bolts, motor, track, everything!
