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November 2023 by Angelina Tapia Goins
They were very helpful working with me financially, they kept me updated with vehicle being repaired. I’m very satisfied with the work they’ve done to my car.
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November 2023 by Joanna Stringer Cooper
First experience 3 years ago was great second was not the best. Customer service was horrible no greeting when car was picked up pricing was steady fluctuating . Failed to mention the reason the check engine light was STILL on I had to call for them to tell me reason.. Claimed they would call me back with pricing never did. Mind you I just got my transmission flushed by them and Instead of putting something down on my carpet this is how it was returned. Wow !!!! Like why would you let me drive off like this ?????
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November 2023 by Kenneth Burton
These guys are awesome. I’ve been there a few times for routine, maintenance oil filter and air filter changes. They always get me right in and out. this week. We had a mechanical issue that could’ve led to a major breakdown. They got me in same-day(all though they were swamped) I called for a diagnosis ordered parts and the next morning they got me in at 8 AM and I was on the road again by 930. My wife and I are retired empty-nesters and our full-time RV’er‘s a little different lifestyle than most but we thoroughly enjoy it, but if our RV is broken down, we don’t have a house so once again, they got me right back on the road five stars to Patricks Auto. Thanks again guys!
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September 2023 by Melissa Cole
Honest affordable mechanic - finally. It's such a relief to know only the work needed will be recommended. I almost knocked off a star because the parking area is so chaotically overcrowded and the customer lounge could use a refresh, but I'd rather go to a messy place with honest folk than an immaculate shop that sells me things I don't need, ya know?
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August 2023 by Nay Harris
DON’T GO HERE! My husband dropped his truck off 2 months ago to get his air conditioning fixed. THEY NEVER STARTED ON IT! He was patient and understanding and never got updates until he called! MOST HORRIBLE SERVICE EVER!
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August 2023 by Nicholas Sanders
Don’t recommend!! Dropped my Truck off over a month ago to get my air and heat fixed.They never touched it. I called numerous times for updates, with no response most times.Always said they were waiting for parts and trying to make room in the shop after finishing huge jobs. They wasted my time and continued to lie about getting to my work truck.
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July 2023 by Daniel Almodovar
After making an appointment to drop off my son's truck. Been there more than a month without a resolution.
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June 2023 by Kelly Still
Excellent service. Excellent prices. Very trustworthy.Service: Brakes
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February 2023 by roger boyd
Great service, reasonable price!Super people!
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February 2023 by Faron Tyrone Cox Jr
Honest mechanic that knows his stuff. Highly recommended.
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September 2022 by Donya M Graham
I was referred to this shop by a friend. The first experience was awesome. They did the job with no problem. I took my SUV back to them, they had it over a month and I was out of town working thinking everything would be done. I specifically advise them to please replace ball joints and my compressor. I have a voicemail stating that the receptionist agreed in her voicemail that the compressor should have been fixed . I use my suv frequently and I have drop it back off for them to fix it that’s an inconvenience. When this should have been done already. I’m not dropping it back off I use this car frequently especially now that school has started this shop is literally down the road from my home. It’s efficient so my expectation weren’t met. I am extremely understanding I ask for the breakdown of the invoice emailed to me and haven’t gotten it yet but I will not be back.Per the conversation as you stated I asked you would there be any fees and you advise me no there would not be as I understand you run a business and my vehicle would be there so I was prepared to pay for the storage fees. If the job was long and hard that I understand but a simple phone call as follows would have been helpful. Hi donya we didn’t get to the compressor but the ball joints and everything else is fixed , but if you you will set a appointment at your convenience will get the compressor fixed for you. Communication would have been nice. I am not complaining about the service you guys fixed my suv the first time with no issues. But a voicemail or phone call would have been great thank you for the response
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August 2022 by Donya Graham
I was referred to this shop by a friend. The first experience was awesome. They did the job with no problem. I took my SUV back to them, they had it over a month and I was out of town working thinking everything would be done. I specifically advise them to please replace ball joints and my compressor. I have a voicemail stating that the receptionist agreed in her voicemail that the compressor should have been fixed . I use my suv frequently and I have drop it back off for them to fix it that’s an inconvenience. When this should have been done already. I’m not dropping it back off I use this car frequently especially now that school has started this shop is literally down the road from my home. It’s efficient so my expectation weren’t met. I am extremely understanding I ask for the breakdown of the invoice emailed to me and haven’t gotten it yet but I will not be back.Per the conversation as you stated I asked you would there be any fees and you advise me no there would not be as I understand you run a business and my vehicle would be there so I was prepared to pay for the storage fees. If the job was long and hard that I understand but a simple phone call as follows would have been helpful. Hi donya we didn’t get to the compressor but the ball joints and everything else is fixed , but if you you will set a appointment at your convenience will get the compressor fixed for you. Communication would have been nice. I am not complaining about the service you guys fixed my suv the first time with no issues. But a voicemail or phone call would have been great thank you for the response
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August 2022 by Brittany Winans
My family and I have been going to Patrick for 7+ years and we don’t trust anyone else with our vehicles! In our opinion, he is the most reasonable and trustworthy mechanic in the southeast.My friend from Charleston had car troubles and went to 3 different mechanics in Charleston. After being told it would cost 10k to fix the head gasket and a few other issues, I suggested she talk to Patrick. He quoted 2k! Suffice to say, she made the drive to Aiken!
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May 2022 by EvolDeezul
Took him my F150 for a tune up and to check on some stuff. Got my truck back running stronger than ever!!
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March 2022 by Jacklynn Johnston
Whatever you do, DO NOT waste your time and money here. I purchased a 2012 Kia Sorento Patrick had for sale claiming it was his wife’s car and she just wanted a truck. I needed a SUV with my growing family and thought I was getting a good deal. Less than 2 days later the Sorento left me stranded on the side of the highway, had a mechanic look at the car and turns out the motor is locked up. THE WHOLE ENGINE NEEDS TO BE REPLACED! come to find out a used motor was just put in it. Patrick clearly threw a used motor in it and sold me the car so it wasn’t his problem. Now I have spent all my money on this car from a “mechanic” and it’s locked up and not worth anything unless I pay $4000 to put a new motor in it. STAY AWAY FROM THIS PLACE!!!!! Crocked people & very rude!!! Thanks a lot Patrick for screwing me over!!!
