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December 2023 by Kathleen Newman
Kenny went above and beyond when I was visiting from out of town and had a tire emergency, and the price was fantastic. Would definitely give them my business again!
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December 2023 by Allison O. (Peachibon)
Fantastic service! The front desk employee, Kat, was so helpful and kind. Our service was done extremely fast.
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November 2023 by Awesome Always
Wasn't happy with the service. Went there for them to specifically check my tires and a general checkup. 1.3 later almost drove off with the old tire which had a rip in it. They didn't throughly inspect the tires before talking to me. I ended up buying two tires and battery. Then they pulled my car around and was ready to go in the front desk lady said . me check and make sure they changed your battery. They had not changed my battery so I almost drove off without a new battery. Also found further inspection they did not clean the connectors which you would think they would with putting a new battery in. The front desk lady was through and friendly so happy she followed up on thise before I drove off.
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November 2023 by Chandler Kellogg
Did not have my tire in stock at this location but referred me to another one that did. Very helpful staff!
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October 2023 by Joi Jones
Despite super friendly staff and a previous very good experience i have to comment on this because it's bugging me. I made an appointment at 9 am on a Wednesday for brakes. We were told 1-2 hours. We came back at noon and was asked if we could give them another 2 hrs. I was very nice and stated this was what I had hoped to avoid by making the appointment. The guy got visibly angry (not at me) and stated he'd stop what he was doing and work on mine. I apologized and he stated "it's not your fault, it's someone else's". An hour later he tells me that it wasn't done because someone ordered the wrong brake pads and he needed to wait for them. Another hour and I finally left so I ended up there the additional 2 hours anyway. I didn't even receive any discount for my inconvenience. Again, my first visit was great which was why I came back for the brakes and chose to make an appointment instead of walk in. I like y'all but I deserved something for my rediculous wait.
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October 2023 by Brandi Rose
My friend was in town visiting from up north for a camping trip. While he was here, his tire picked up something, and he needed a new one. He called almost a week ahead of time, gave them all the info about his car, and made an appointment when they were available, the day before he was due to leave. We dropped it off in the morning at the scheduled time, and they called us 4-5 hours later and said they didn't carry that tire size and couldn't fix it. Not sure why they couldn't tell him that when he called, or when he dropped it off, but because of this we had to scramble to find a place to fix it. After calling several places with no luck, we contacted Mavis on Rivers Ave, and they squeezed us in within 45 minutes of us calling. I'd recommend you skip tire choice and just call Mavis.
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October 2023 by Charell Colley
Hit a pothole driving with my BABY and my tire went completely flat. Came to this store with 20mins before closing and the turned me away. Said they could only offer me air. If there is an emergent need, avoid this place.
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October 2023 by Tati l
Made a appointment for an alignment, was told to come in at 10AM. I show up and they weren't even open, I sat around for 1 hr, no employee ever came. Never got a call back or a cancelation notice/email. Very unprofessional, will never use they're service again or recommend it.
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September 2023 by Google user
Despite super friendly staff and a previous very good experience i have to comment on this because it's bugging me. I made an appointment at 9 am on a Wednesday for brakes. We were told 1-2 hours. We came back at noon and was asked if we could give them another 2 hrs. I was very nice and stated this was what I had hoped to avoid by making the appointment. The guy got visibly angry (not at me) and stated he'd stop what he was doing and work on mine. I apologized and he stated \\\"it's not your fault, it's someone else's\\\". An hour later he tells me that it wasn't done because someone ordered the wrong brake pads and he needed to wait for them. Another hour and I finally left so I ended up there the additional 2 hours anyway. I didn't even receive any discount for my inconvenience. Again, my first visit was great which was why I came back for the brakes and chose to make an appointment instead of walk in. I like y'all but I deserved something for my rediculous wait.
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September 2023 by chris wilson
My first experience was good when I got tires on my truck, at least I thought it was.My tires have started throwing weights off, after close inspection the sticky weights that were used are too tall and were hitting the brake calipers. I shrugged it off as oh well,things happen and was not going to do a review. Then I called today to get a front end alignment and tires balanced since I've done some suspension work. I called and was told the machine was broke and it would be at least 12 days before it could be fixed. First how do you own a tire shop with only 1 alignment machine, then I go look at the reviews and 3 months ago a guy was told the same thing. The guy on the phone was apologetic but tried to send me to Mt. Pleasant. Definitely not driving 30min which would be an hour in this traffic if I need an alignment. Now I have to go to Firestone which I hate but at least their machines work. Businesses today are absolutely horrific. I'm not sure if the machine is broke or they just don't know how to use it.Here's the best part. My wife called the other location in N.Chas and was told their alignment machine was down too. Give me a break. Just admit you can't operate the machine.DO BETTER.
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September 2023 by Luke Shultz
Seriously amazing people. Had taken my car here twice, once for a replacement and once for a repair. The second time they didn't even charge me. Would recommend!
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September 2023 by Sargent_dill
1st time coming here for anything, spoke with Devin. Very pleased with customer service. Highly recommend they’ll help you out and work through issues rather than denying doing service for you like others will.
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May 2023 by Bruce Orr
I called the one on St. James to see what they charged for a front end alignment. I was told and then I advised them I would call back and make an appointment. They said okay. Called the very next day and was advised they don’t do alignments because their equipment has been broken for some time.So I set an appointment with the one on Goose Creek Blvd. Took it in ahead of the appointment time. They said it would be ready in a few hours and they would call. About time it was due they called and said it couldn’t be aligned because my tires were bad. The tires on the back were good so I advised them to rotate and put the good ones on front and balance it. They can’t because the rear needed an alignment and those tires were bad. Funny thing is one is about 4 months old which they mounted and installed. Needless to say they tried to high pressure me into tires I didn’t need and work it didn’t need in the tune of $709.00.Picked the truck up, set an appointment with Hay Tire in Moncks Corner and they had the work done in 30 minutes for around $129.00 with no hassle or headache.I made the mistake of purchasing tires at Tire Choice once and I have dealt with them due to the Road Hazard warranty. Never again.Go to Hay Tire. Professional, courteous, no hassle, no headache, and quality work.
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May 2023 by Alexia Cantlon
Jessica saw me through a really stressful moment… freaking out and tire going low. She got me in at the last minute and made my evening. Can I take her and hire her?❤️
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March 2023 by Rico Benitez (Chas. Warehouse manager)
Yeah, tire choice is a up and down place when it comes to sales and service but I have had a totally different experience with one manager specifically, Miss Katt, with 2 T's. This young lady as a manager had went beyond her call of duty to see that my needs were met and even gave a little more due to my chaotic and very particular situation. I hope that the management that is above her at tire choice knows just what kind of jewel that they have. And I hope that they are paying her decently and at least respectably. She dealt with my difficult situation with haste and did it all with no air conditioning. My initial service was two weeks ago and still to this day the air is not fixed for her and her employees, much less the customers that are spending their hard money. So tire choice please get your stuff together and get a better place for your excellent management, Katt, staff and especially paying customeK. Sorry using voice text. Cat if you ever read this just know that you are the best thing that ever happened to our choice
