Home Improvements near Goose Creek, SC

“This is a high traffic Lowe's, and even with all that is going on inside, you can find good customer service and courtesy. Sandra in the lumber department helped me locate the bar code and photograph it, so I didn't have to carry it up front and then back again to be cut. Cynthia at the register was friendly in seemed happy to be there, despite the morning traffic at the registers. David in wood cutting was a really popular guy on a Saturday morning , and he handled my cutting job quickly and courteously. Good people doing good work. Thanks to all of you!”

“A great new addition here, although we didn't need anymore traffic on Dorchester rd, so there's that. However, they've got a great selection of garden plants, tools and farming materials.”

“Our oven shorted and caught fire in the back… yay… my husband immediately went to Lowe’s (our go to for tools, parts, etc.) and the man in the department was absolutely helpful!!! We were able to get a brand new oven that was actually on sale for $300 less than sticker price AND it had all the things we were looking for. Our delivery will be within 72 hours which is great AND we received a text informing us of the window in which it will be delivered. They install the oven for us, no extra cost!!! They do offer haul the old one away for a small $50 fee, but we did decline as we already had arrangements for that. I am thankful that Lowe’s hired people to learn and specialize in the department they are in. I am so thankful that the guy (I can’t remember his name but he reminded me of Eminem) was there to help us with our emergency purchase.”

“So, after someone at Home Depot read this review, my issue was sent to their customer service escalation department. After further investigation, they checked the weight of the package that they shipped and realized the weight was too low to include all of the merchandise that I had ordered. A customer service escalation person called me and my issue has been resolved. The customer service escalation person was great. I just wish that this issue could have been resolved during my initial attempts (hence 4 stars instead of 5 stars). However, I am very happy with the resolution. This is a good example of why it never hurts to keep trying!”

“I leave my paycheck in this place every week and I noticed they have plenty of help at peak times but if I go early or late in the evening and I want help it takes a lonnnnggg time to find someone. They need a QR code throughout the store so every customer can find locations for items. Went early in the morning a couple of weeks ago and found someone to load the truck I rented from them. Had to rent a Penske because I could not put that much weigh on the racks of the SUV Paint and all other departments are very helpful, not as much as the plumbing at Home Depot on Six Forks Rd in Raleigh but they try. I hit this place at least once a week. My latest project was a walk up staircase to the attic and my next is a tile floor for a 240 sq ft room. I got the samples already. I wish the self checkout would stop asking for my email address, I am buying and paying for my items, I am not adopting them”

“On the first saturday of the month, they host a kids workshop. Get there early to get a good spot before supplies run out. My son had the best time! Friendly and helpful staff!”

“Tina, in appliances, at store #0497 was phenomenal. We needed to return an appliance and purchase a new one. Tina helped us coordinate the swap so that there was only a couple hours gap between pickup of the old one and delivery of the new one. She was very professional and accomodating. We were very pleased!!!! Thank you, Tina!”

“I have to say, I am normally a Lowes shopper because we don't like the Home Depot in Summerville much. People aren't super helpful there and definitely not friendly. I was hesitant to go to this Home Depot but it's the only place that had something we needed and it was on our way home from downtown. So we stopped. EVERYONE was so super nice and helpful! I wish it wasn't so far away. The people we encountered from a gentleman stocking who knew right away where what we were looking for was, to the people at the self check out. There were like 3 people at the self check out and 2 that were at the other counter that all were so very friendly. That has changed how I feel about Home Depot. I'm glad it was the only place that had what we needed. Keep being awesome!”

“Mrs Toni was awesome and very helpful today with locating a Christmas cactus for one of my patients. I'm very thankful and appreciative of her for taking the time.”