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January 2024 by Danielle Motley
My favorite auto repair shop! The service is top-notch, and they are refreshingly honest about the repairs needed. Skilled technicians and a commitment to customer satisfaction make this place a standout choice. Highly recommend!
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January 2024 by Joyce Letellier
I took my car in to have them fix the reason why the check engine light was on. I had codes check at O'REILLY and 2 codes came up. Auto repair told me that that was not the problem and they would have to hook up another machine up to my car to find the problem. THAT IT WAS GOING TO COST ME $358.00. Just for them to diagnose the problem. Long story short, I ended up taking my car to the dealer and the problem was exactly what the 2 codes were showing. Car was fixed.
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November 2023 by Beverly Burgos
Auto Repair Experts is by far the most professional care repair shop I’ve encountered since relocating to the area. Dan and his guys did an amazing job in a timely manner. I would recommend this car repair shop and I will be returning for all my car repairs. Thank you to Dan and his crew for doing a great job on my car !
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November 2023 by Sarah Smith
Getting work done on your car on a very strict budget can be nerve-racking, but I'm so glad I found this repair shop! They answered the phone quickly every time I called, they explained everything that needed to be without being patronizing and although I don't have much basis of comparison for the cost of the particular repairs I got, I'm very pleased with what I paid.I know exactly where I'm taking my car for work from now on and I highly recommend that others do the same!!Service: General repairs & maintenance
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November 2023 by MadCap Crew
I LOVE IT HERE! They did an excellent job on my Impala. I was diagnosed within 2 hours, and they started working on my car immediately. Dan was enjoyable to talk to, and very pleasant to be around. The cute plushie I later found in my car was extra sweet ☺️. Not only did they do great work on my car they also made me feel special in the process. I recommend them to everyone!
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November 2023 by Logan Hamilton
I've had two great experiences here. Ken and his employees are very knowledgeable & were easy to work with. Very transparent with pricing and the new online estimate portal was great to see. It broke down each price & told you exactly what you pay for. The best part might have been the small stuffed animal in my car after eacj service, my dog loves them! Definitely will recommend to anyone who asks!! Thank you guys!
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September 2023 by Kathy Reece
I took my truck here and was very pleased with the work that was done. I thought that I was treated like one of the family. Dan was extremely nice. He went over the things that needed to be done and I was very surprised at the cost and the extent they went to. Parker was very knowledgeable and was very precise with the work he did on my truck. I need more things done to get my truck in a little better shape and you can bet that I will return here to get it done. Great job guys!!! Thank you!?
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September 2023 by Kevin Kaldenbach
Informed me on pricing and kept me updated on everything going on with my truck and were nice about it, overall really good place to bring your vehicle to to repair it
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July 2023 by Laurie Sheridan
Ken has saved my bacon twice regarding my car. Once with a fuel injector after a long drive and once with chicken. With no hesitation, I recommend his shop due to the quality work and fair prices alone. Working with Ken is just icing on the cake. He has consistently been a genuinely nice man. He rocks.The chicken story: (it's relevent). I went grocery shopping, put them in the trunk, went home, and the trunk wouldn't open. With nightmare visions of the stench raw chicken would create in this heat, I went straight to Ken and Auto Repair Experts.He couldn't open it, and due to a design error on the car, the only way he saw to get in was to take the back seats out. He suggested that I bring it to the dealership. He thought because it was their design, maybe this issue had popped up before and they would have a simple fix. He thought of my needs first, not what was best for his bottom line. That's integrity folks.No such luck at the dealership. Their solution was the same as his and their estimate seemed excessive.So I called Ken, asked his estimate and could he do it now- remember, hot day, raw chicken. And that's how Ken saved the chicken. The ice cream bought it though.
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July 2023 by Audra Lockhart
Brought my 2004 4 runner to Mr. Kenny for a leaky transmission hose. He worked on it for several days, the whole time keeping in contact with me and letting me know what was happening and estimated how much it would be. He was creative in a temporary fix for me but did let me know that the transmission was in fact failing and that I should consider a new auto. In the meantime i was able to take it to a few dealerships to look around and also got Being new to SC, I made the decision to take it here because of the reviews he has. With that being said, I would recommend Auto Repair Experts to anyone out there. Ken was honest, reliable, and very accommodating with the price. I'm glad I went to him.Service: Transmission
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July 2023 by MORONS OF TODAY !
Fast, Friendly, and Honest. Came in for a fuse that kept blowing, wasn't sure why, they found the issue fast, explained the problem while physically showing me (turns out a wire was exposed and touching metal causing a short), and they didn't do any unnecessary work to charge me more. 100/10 would recommend for any of your simple, confusing, or important service needs.
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July 2023 by Crystal Seabrook
Great customer service. I spoke to Mr. Kent over the phone and he told me to bring my car the next day. I dropped it off, but unfortunately he wasn’t able to do the repair. Even though he couldn’t he still pointed me in the right direction. All in all now in days it’s hard to find a business with great customer service. Thank you Mr. Kent!
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May 2023 by Gloria Cabarroguis
Auto Repair Experts did an excellent job on my car! It runs like new, and has traveled a good 8 hours and back! Thank you all for doing a great job!Service: Electrical
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March 2023 by Stacy McLean
I was at a loss! The alternator in my car had been replaced twice and repaired two more times by a different shop. After almost giving up, I took my car to Auto Repair Experts where Ubaldo took his time to ensure me he would take care of the issue. AND HE DID!! Not only did he fix the problem, he stayed in constant contact with me every day with updates and positive responses to my questions. The issue with my car was tricky to say the least but Ubaldo never gave up! Their prices are unbeatable and the service is stellar! I am so grateful for their professionalism and skills to get the job done. This is the best place in Charleston for any automotive need. Thank you so much!Services: Electrical repair
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March 2023 by Yolanda Tyler
I thought I would be in good hands taking my car here. I needed an engine and my bill was going to be 10,300.00. I took my car to another repair shop in Summerville and ended up paying 6500.00 which imcluded a free diagnostic. The communication between the two people in the shop is terrible. I felt like the owner avoided me on many occasions. I tried to get assistance with reducing the price, he told me he would speak with the person that was putting the engine in and to call back later. When I called back to speak with the man that would be doing the repair, it was like I never spoke to the owner as he claimed he had no idea what we discussed.
