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November 2023 by Brian Poston
Was in there for 45 mns only person and had no one to give me a price on 2 guns they said they had to wait on the big store to call them back with a price.
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August 2023 by Jen
The gun prices were not horrible, but they could at least clean the merchandise they put out for sale. There was a Bissell on the merchandise row that was gross. It was very dirty and dusty. I get it is used, but a wipe down before putting it on your shelf wouldn't hurt. People would be more likely to buy it too.
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August 2022 by Free Wolf
With gas prices the way they are I decided to call (I'm 30 minutes away). So I called there trying to locate a stolen power tool that was taken out of my car at Swinnie Supply in Andrews on 7-25-22. In the middle of explaining my situation the guy hung the phone up on me. I called straight back (3 different times back to back) and no one would answer the phone. I'm a very polite person. This isn't my first unacceptable experience with one of this store's staff member. In my opinion, the staff needs to work on their 'communicating with others' skills. Working with the public can be a stressful career (I understand this). That's why they have training courses in sales. I was rudely treated and the employee was short towards me. I was made to feel as if they could careless whether they made a sale or not. I had a hard time talking with the employee because of constantly being distracted by other employees by casual/personal conversation. I just said, "thank you" and I left. I can speak of Money Man Pawn to friends and their reaction isn't positive. Not all but more than less. I really dislike posting negative reviews but I feel that people need to be aware of certain things. Plus, it helps to let management know how people feel about their establishment (good or bad).
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June 2022 by Mark Clayton
Went in just to look around and got a gun awesome price and have layaway thanks again I'll be back again soon.
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February 2022 by Kurt and Amanda Bouchette
The the staff will start arguments with you they're very unprofessional do not want to help you they've tried to charge me twice for the same item thay have messed up my paperwork on my gun and I ended up losing it Dawn will try to treat you good but there's so much negativity when you walk in there I will not be going back there again and I hope you do not either everyone else acts like they're chips on their shoulders
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January 2022 by tonya graves
My experience was horrible, and the customer service sucks. I called and inquire about a ps4 controller, the lady instructed me to hold on so she could go check, when she came back to the phone, she told me she had 1 left, so not even 10 minutes I went inside the store, to purchase the ps4 controller. I looked at it, and checked it out ready to purchase it when another lady states that’s it has been sold. I didn’t even get an apology or nothing instead she acted like she didn’t care. The reason I rated 1 star is because I couldn’t give it a 0 rating. Very unprofessional people
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October 2021 by Kitty Kat
I'm always satisfied with the results when I visit this shop rather it's buying or selling. Thanks for the service!
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February 2020 by Dale Simpson
Because of the employees this is my favorite pawn shop.
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December 2019 by william hull
One of my favorite places to go. You can always find a great deal on tools, electronics, as well as instruments and firearms. The staff is friendly and helpful.
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April 2019 by Jesska Faith
Wonderful owners,management,& employees. Extremely helpful & always greet me by my name as I walk in. Fair in prices & always available to accept the challenge of negotiation....but their poker face is better than yours! Ha love em
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October 2018 by Emma Lawrimore
Wonderful customer service! Some of the most knowledgeable, honest, and hardworking people I've ever done business with! They treat you like family and help you any way they can! I've been buying from here for years and I've never been disappointed!
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October 2018 by Robert Tucker
Every time I go in my experience is better. The staff shows complete respect of all customers and is very knowledgeable with all products that they carry it's definitely some place that I would recommend to a friend
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October 2018 by Wendy Taylor
Excellent customer service! Staff is very friendly and always willing to go above and beyond to help the customer in any way possible!
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October 2018 by Alfred Owens
Very friendly and courteous staff. Highly recommend any one to go and visit . Money man pawn always has a variety of guns and merchandise to choose from . Very knowledgeable stuff and more than eager to help .
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August 2018 by Keesha Dease
These people here are the worst...They are VERY PREJUDICE!!!!! THEY HELP WHOM THEY WANT TO HELP! THEY ARE LIARS. I would rather take my business to Radio Shack anytime. I visited Money Man twice and they lied both times. I'M DONE WITH THOSE CROOKED PEOPLE!!!INCLUDING THE MANAGER...DAWN!!! YOU GUYS SUCK.........
