O'Reilly Auto Parts has employees in abundance who are eager to help. Customers find items in stock, though sometimes a bit more expensive than other places, and enjoy a nice selection of harder to find Hot Wheels. The staff are knowledgeable and helpful, making every conversation a pleasure. They offer excellent service, checking other stores for parts and often having them in stock the next day. If a part needs to be ordered, it is usually available by the next morning before opening. One shopper received a new air filter for a Nissan four wheel drive pickup truck quickly and politely, and a clerk helped at the truck in a flash. The Gaffney and Chesnee locations are praised as absolute best, with great conversations and quick, helpful assistance.