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January 2024 by Jeff Prater
The Shop @160 is everything you would hope for in a repair shop - accurate, reliable, honest, and value. We have taken several vehicles to them over the years and have always been treated with the same great level of customer service. Highly recommend!
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November 2023 by S. A.
Mark and the staff at The Shop at 160 are hands down the most professional, honest, and knowledgeable mechanic shop. The are the only mechanic I trust enough to bring my vehicle to. Mark even helped give me guidance when I was looking for a new vehicle. My boyfriend recently made the very costly mistake of taking his BMW to a different shop (specializing in euro cars) that completely did him wrong and he ended up taking it to The Shop at 160 after the first shop made a coolant leak much worse. The Shop at 160 fixed the issue coolant issues exacerbated by the other mechanic shop.You and your vehicle are in safe hands at The Shop at 160. Mark and team will take care of you.I want to add for those reading negative rubbish reviews that has been posted by a few people about this business, I'm not sure what these people expect. I would rather have someone knowledgeable, honest, and caring take care of my vehicle, than someone that lies, tells me what I want to hear, and caters to entitled people, while completely screwing me over (which is what it seems the people negatively reviewing this business must want).Just be smart and take your vehicle to The Shop at 160 for your auto repair and auto maintenance needs.
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November 2023 by Mark Davis
These guys are great! Let me tell you, we initially started by taking our vehicle to Firestone to figure out what was going on with the air conditioner, and after that, we went to the dealership. Well, guess what the reason why nobody wants to go to the dealership is exactly what happened. They ran us in a circle, telling us that nothing was wrong. Mark and the team were able to figure out what was going on, and made me feel like a real human being again.
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September 2023 by Savon Williams
Would give ZERO stars if I could!! Mark had a NASTY attitude and seemed irritated from the very first encounter. I only went back because a battery that THEY installed needed to be replaced and was under warranty. Customer service is lacking!! I was told by Mark, that "it isn't his job to provide good customer service, but to tell it like it is..." Who talks to paying customers like that?? Long story short... GO SOMEWHERE ELSE... where your money is appreciated!
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September 2023 by Sandra Buell
Haven't had any work done yet, but as soon as I do, I will post....they are very nice and very informative !!!
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August 2023 by Tammy K.
Honest, professional and reasonably priced. What more could you want from a mechanic?I'm so happy I found this place.
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July 2023 by LaPatsy Evans
BEWARE: 7/11/23- Had them complete an inspection on my brakes for $85. Had Berto drop me off at home 6mins away. Mark Quoted me over $450 (brakes) for a 08 Toyota Yaris. $450 on a spare car doesn’t seem realistic. I said I would shop around, he said no one will be able to pick me up (all of a sudden) Berto has 8hr job, etc. So I asked if I were to get the service, who would pick me up to get the vehicle? Constantly said no one would pick me up. Called ended, called me back and said, “Be Ready in 5mins”. Berto picked me up. Mark was at the desk. Quietly paid and left. If you don’t do business with them, they’ll give you attitude! At Mavis for repair. Horrible service!Service: Brakes
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July 2023 by Joseph Capobianco
Mark is the best everytime i have been there he does everything the right way, I had an oil change from those 10 minute oil change a while back and oil started leaking from my pan and I took it to him and he got it rectified and today I took it to him for brake replacement and I thought it just needed the front but he called me and said the rear brakes and rotors were bad and he took care of everything.Don't go anywhere else shop at 160 is going to be my place for all my truck and car repairs and oil changes
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May 2023 by Chandler Lemond
Very thankful for Mark’s honest evaluation of a used vehicle I had inspected. He is a mechanic that I will continue to trust with my vehicle as I have for the last 3 years. Thank you again.
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April 2023 by Jennifer Taylor
We have been going here for years. I am able to send my daughter there by herself and not have to worry. They are trust worthy and make everything easy, from drop to giving an estimate, to pick up. They are all friendly, but most importantly, they do amazing work.
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March 2023 by B W
My Wrangler sat the local jeep dealership for 4 days with them unable to find and fix my issue. I took it it to see Mark over the shop @ 160. Within less than two hours they found exactly what the problem was with confidence. Saving me an absolute nightmare of a situation where the keep dealership wanted to clean their hands of a problem they were clearly unable to diagnose properly.Hats off to the team @ 160, I will recommend them to my friends.Service: Auto maintenance
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February 2023 by Robert Trevillian
I was very impressed with the professionalism and integrity. Fair and honest pricing. I will use The shops @ 160 again!Services: Engine repair
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November 2022 by Marjorie Pinnock
Mark is very professional, accommodating, and give good advices of concerns I may have about my MDX. I appreciate you Mark.
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October 2022 by Katie Rosario
Brought Wrangler in for overheating issues Thursday AM. Thought they could look at it by end of day Friday (good mechanics are busy mechanics, and the shop was full). Had the keys back Friday at noon with a new Radiator and Temp Regulator. Friendly, timely, honest and affordable. Thanks to all the recommendations I have received for this Shop!Service: Auto maintenance
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August 2022 by Megan Goyak
I have a 2013 Mini Cooper and I was absolutely blown away with the quality of the shop at 160. They are the most honest people in the business. They have been super accommodating. I will not take my car to any other shop despite the fact that I live an hour away. They are simply the best.Services: Auto engine diagnostic
