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July 2024 by Jaimie Marie Baylon
Someone just hang up a call from me, what kind of service is that? Answering a call then hangs up. Not even let me finish what I am inquiring about.
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April 2024 by Diane Morse
Terrible customer service in pharmacy. People are nice but communication is terrible!! Called on a Wednesday to find out when prescription cld be filled. Told tomorrow. Asked if I needed to call tomorrow and was told no. Go around 11 am the next day to pick it up and am told they have it but it’s not ready and to give them an hour. Go back at 3 pm and told they don’t have it there that it is at another store but they cld pull the prescription over and I cld come in and wait for it. After waiting am told I can’t get it til Sunday. Why didn’t they tell me that on Wednesday when I called? I called because the person this was for had the opportunity to go out of town Saturday- Wednesday but didn’t want to go and run out of their prescription. So they made their plans to go based on what I was told but then canceled their plans.
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February 2024 by Alexsis Mey
Absolutely terrible service. Placed a photo order and was never notified it was ready and then the manager was extremely rude and argued with me saying I didn't pay for the item when I had the receipt, physical card and bank statment saying I paid and she tried to charge me again. Do not go here.
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December 2023 by Mark Eicholz
Poorly trained workforce! Sub-standard service, fails to timely answer the phone, then places you back on hold followed by hanging up.
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December 2023 by Phil Craig
I love this walgreens. The staff is phenomenal. One of the staff Olesea who just corrected an on going issue with one of my medications was a life saver. When you go there make you feel like a VIP rather than just someone who is there to pick up medication. The warm and caring feeling from the staff can be all someone needs to make their day. Keep up the good work!
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November 2023 by Hi
Worst location I've been toThey have multiple employees call and ask same question, don't listen to your response, do what they want anyway.If you want a pharmacy that actually listens to what you say, don't choose this location.
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October 2023 by Tye Tye
This Walgreens pharmacy at Stockbridge is garbage!!! I had to call another Walgreens in Fort Mill bc this 1 didn't have a pharmacist so they was closed a day after labor day. I called them last week 10am nobody answered. Finally a pharmacy tech answered after 3pm and I was checking the status of a new Rx my doctor sent. I was informed they didn't have the meds in Stock and will have it Monday.I called Monday afternoon and was told the med wasn't ready. I called Tuesday 3 times and was told again, meds not ready. Hours later I go though the drive thru and was told the medicine will be ready this afternoon. I called again after 6pm to see why it's taking so long and another pharmacy tech told me they wasn't able to get the medicine. If this Walgreens cannot get medicine and close at anytime bc they have no pharmacist on call why isthis Walgreens still open? Shut it dow!!!!!!!
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October 2023 by Thai Truong
Waited over 22 minutes for someone to pick up......and no one did.
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October 2023 by Valeria Flores
I’m at the drive thru right now, waited for 30 minutes already at the window. Picking up at the time they told my medication was going to be ready. Now they are telling me my medication is going to be ready tomorrow. Then she said 7pm
Not very professional
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October 2023 by Valeria lopez
I’m at the drive thru right now, waited for 30 minutes already at the window. Picking up at the time they told my medication was going to be ready. Now they are telling me my medication is going to be ready tomorrow. Then she said 7pmNot very professional
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September 2023 by Earl Vincent Windell III (Early)
Worst place to shop. They always have one person at the front and she is an older lady who always has an attitude. She speaks to people in the rudest ways. The pharmacy is a joke. They had two people back there and they had no clue what to do with 3 people in line and one in the drive through. This store has gone downhill so bad. I used to work at Walgreens and I could've ran their entire pharmacy on my own better than the two girls in the back. I stood in line up front with 2 people in front of me for 20 minutes while the older lady tried to do a refund on one item and rudely asks the person returning the item after she failed to return it "who rang you up like this?!" Lol first off why would someone know the person at the Walgreens? Second why does it matter? Do your job and return it. I left and won't ever go back. I'm heading to cvs the one store I didn't want to resort to but I ha e to admit they are ten times better than this Walgreens. It's so bad there. Shopper beware.
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August 2023 by Digi Bong
Not a money hungry pharmacy. Work just fine
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January 2023 by Racquel Goncalves
Went to the pharmacy to pick up prescriptions and they told me my insurance was inactive or I wasn’t on the plan anymore. After dealing with this for 30 minutes back and forth, I decided to go home and call my pharmacy card to figure out what was wrong. Turns out it was active and they put the claim through the system while I was there. The support desk for my pharmacy card gave me the time stamp it was ran at and what my copay would have been. Not sure why the pharmacy gave me a hard time and didn’t give me my medication. Won’t be going back.
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December 2022 by Tasha Adams
As a former healthcare provider I would expect better customer care. But everyone is raised on different morals. If you’re going to be in a profession to help others make sure you do exactly that. I shouldn’t be sick and wondering if I’ll be treated in a respectful manner. It’s very unfortunate because this is my go to location but I will never go here again. If your big on customer service or care don’t go to the pharmacy at this location.
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November 2022 by D Boland
It is true! This is the worst pharmacy around. They are mean and not empathetic. Awful customer service and quality. I have been given the wrong pill in my prescription. Downright dangerous and they didn't even apologize.
