“Kali was amazing. She helped me with obtaining a new phone and plan for my family. I imagined monthly bill to increase. However, Kali found we had old plan. She searched and found better plan for us which actually saved us money. Great customer service. Highly recommend asking for her if you are looking for service from this Verizon store!!!!”
“Marc at the fortmill store is an excellent person,he helps us with all our needs explained everything about phones and plans,very professional, very pleasant experience. Highly recommend this place.”
“I was having ongoing trouble with my phone and took it to this location after dealing with multiple others. They fixed my problem within minutes . Great customer service, friendly and very professional. Definitely the best T-Mobile in the area.”
“My son recently fell in water (w/phone in his pocket) while fishing; Cameron & team did their best to fix it but sadly it couldn’t be saved… he then helped me get a new phone at the same cost of repair. Great service & I appreciated his help so much!”