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February 2024 by Kadeidra Page
Great and quick service. Understanding. And straight to the point.
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February 2024 by Roger Boyd
Customer service is horrible. If you don't know how to answer basic questions, you should not be working there. Then you realize that you were talking to a manager SMH.
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February 2024 by James Harris
My daughter took me inside the store to get my phone ported. The representative was late coming in, and was very rude.
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February 2024 by Chris Jackson
Horrible customer service sales representative in store was very rude and told me and my wife we would have to wait until she finished her lunch along with when you walk in the store the smell of marijuana is overwhelming and you don’t want to breath when we walked out of the store we had the smell of it all over our clothes it was so strong
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February 2024 by William Scooter Slade
Great store.
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February 2024 by Tabitha Shaw
The lady was rude and before I could tell her my entire situation she just kept telling me to call 611 which I already did and they asked I go to the store all while she was on a personal call!
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February 2024 by Sir Shannan Robinson
Went to this Metro store to turn my phone on and ended up getting a brand new phone instead. The owner, KP was very helpful with the whole transaction and everything. Very cool vibe and great customer service.
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December 2023 by Jessica King
Signed up for Metro today and had a great experience in the store. I appreciate the three ladies who've helped me. Thank you! ??
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May 2023 by Fast Lane
Store sucks..always changing employees..nobody can help you..sketchy!
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May 2023 by mark mina
Terrible mobile shop , they don’t accept online offers from t-mobile website, wouldn’t go there again.
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December 2022 by Edrick Thomas
If I could, I would give this 0 stars. The sales rep Najah was very pushy, unprofessional and was unable to assist me! Never returning to this location.
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November 2022 by susan harrelson
I was working locally and have no clue where I am and I needed urgent help with my new phone not working. I arrive and the lights are off and no one is here. Its not even 5pm sign says they close at 7. I'm having to use Walmart's wifi to download map to the next store. Thanks
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October 2022 by Kenneth Fulton
Meghan spent 3 hours trying to help fix my phone and account and she finally figured out what was wrong thank you Meghan great customer service provided here at the metro by tmobile fortmill location
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September 2022 by Sergey Udalov
Was here at 10 20 on morning, store is closed, nobody inside. Phone in store doesn't work.
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September 2022 by Elaine Chiarello
Meghan is awesome!!! She goes above and beyond to help her customers! She helped me when the other store just acted like they didn't wanted to help me, so thank you Meghan great customer service!!!
