“I found everything I needed. Several associates were helpful, from telling me where to locate things to helping me load my car. I enjoy this store! I was able to place a large order for pick up, and the associates loaded my car for me. The service was awesome.”
“I was recently in the story to pick up a kerosene heater. I was met by a store employee by the name of JC. He was a huge help and very polite. I grew up going to tractor supply stores with my father. This experience for me brought back tons of memories and I think it was because everyone was so polite and inviting. Thank you again JC for all your help!!”
6AM - 10PM
10625 McMullen Creek Pkwy, Charlotte“Way better customer service than the much closer Home Depot. So we prefer Lowes. Dogs allowed is always fun. Kids love going and looking at decorations. Plus, if you are doing a diy and you got something you need, they got it”
“We go here alot as contractors. They have everything we need to remodel a home or whatever project we are working on at the time. They also have my personal time favorites. The garden section. I bought almost all of my nursery plants from here when they went on sale. Couldn't beat the price. My garden is huge now.”
9 AM - 8 PM
14310 Rivergate Pkwy, Charlotte“Only Home Depot that sold rubber mulch. Didn't want to order online and have to wait for it to be delivered. Husband called, and they checked to ensure it was in stock.”
“Regarding Alex at the customer service desk-- Never have I met someone so incredibly knowledgeable and willing to go above and beyond for a customer. It's rare to find such talent, but Alex is all that and more and I can't speak highly enough about my experience with them.
If they're not a manager already, they should be. And whatever they're getting paid, it's not enough. Thank you, Alex, for your utmost professionalism, and thank you, Home Depot, for employing such outstanding staff!”
“Great plants, clean aisles, helpful staff, and a lot of what I want.
This visit, I went to buy various random items and, while there, I thought I'd look for a particular Milwaukee M18 drill attachment.
I learned they don't sell Milwaukee here. They don't sell Makita either. I didn't take off any stars since they hadn't advertised that sold these brands.”
“When employees go above and beyond to pleasantly provide support for a product, it is worth noting. Much appreciation to the two gentlemen who helped me find the right Ryobi part for my trimmer. Thank you.”
“We go here the most between here and Lowe's. They have everything we need plus some that we don't lol. I buy my gardening stuff from here. And I have a wish list of some things that I want. I just took some photos the other day. I'll post a few. I definitely recommend Home Depot if you are looking to build, remodel, fix, replace or whatever you are working on. That will have everything you need and there prices are great.”
“A little frustrating. Difficult to find someone to help and when i did he told me what aisle the item I needed was but not that they didn't have any. I went back to where he was but he was gone. Didn't have time to wander around looking for a staff member”
“Home remodeling, plenty of items and ideas for home improvement. Most associates are helpful and can give advice on you DYI projects. Prices usually on par with the rival Home Depot. My personal downside is they cut veterans discount program where it cant be used on sale items or major appliances.”