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August 2023 by Zenith Balboa
They are very bad. If anything happens to you or your family they will take everything from you and leave you in the dust. They do not care.
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May 2023 by Laura Ross
Even with county proof of residence via lease & utilities, still refused to open an account for me. Went down the street to Skyla and had absolutely no problem. Was in & out with a checking & savings within 20 minutes. Much friendlier staff who clearly wanted our business. Strike one & done Founders.
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December 2022 by Rita Parker
They went out of their way to help me with my problem. Very nice people
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July 2022 by Sheila Vincent
Excellent staff. Tellers are always friendly and helpful.
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May 2022 by Manasa Barlanka
All the time bank services are very quick and safe bank.
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December 2021 by Michael Dee
I've dealt with a lot of banks in my lifetime And this Founders has to be the worst They will let They will let you down at every turn And the finance department will give you bad information
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May 2021 by Anthony Evans
Stacy Adams done a awesome job helping us and the tellers were very friendly.
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November 2020 by GeniaD Ollis
Excellent customer service!
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August 2020 by K. F.
Customer service at the drive-thru was awful (or should I say typical). This is exactly why I left this credit union years ago. I only stopped by today to deposit money into the account of a member and the employees proved that I clearly made the right choice in closing my account. Founders customer service started going downhill years ago and it's obvious that nothing has changed.
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July 2020 by Michael boyd
Okay I've been with this bank for at least 7 years they referred me to an insurance company but when I needed information there people were lazy and basically made this blank look bad and I told them that too also when I got a loan from this place the gold can we put insurance on it and I said yeah cuz it's no big deal couple nickels but at the same time why you charging me insurance for a loan the only reason why I have this account is because I have two bank accounts and if one gets goofy starts charging me money I'm going to close the other this way I don't skip a beat and if both of them start charging bye-bye to both of them but yeah this Bank ain't the greatest in more ways than one
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September 2019 by Client Customer
They have bad customer service. They are not there to help us and a customer but to make money! They are really quick to charge fees, but to slow to put money into the accounts and also credit customers, even if you been with them for over a decade. I always thought this banks where better than others but as a personal experience i will be banking with a better bank that cares for me!!
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July 2019 by Tara Nagai
I just wish they were open when I got off of work. I don't always have time to deposit checks while I'm on lunch.
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July 2018 by David Godwin
Stacey Adams was amazing with us this morning. Helped us go through a car loan process. Made the process quick and easy! She was friendly and took her time to make sure we got what we needed, and wanted. Would recommend to anyone!
