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August 2024 by Jinesh Naik
I had a terrible experience at Christian Auto Brothers - Tega Cay. What I thought would be a straightforward repair turned into a nightmare. Not only did they take longer than promised, but the parts they used were of shockingly poor quality. My 2016 Acura MDX was back in the shop three times for the same issue within 3 months after replacing brake pads and rotors, and they never fixed it.
Frustrated and annoyed, I took my car to an Acura specialist who quickly identified the problem as being due to the low-quality parts used by Christian Auto Brothers. This specialist also mentioned that they’ve been hearing a lot of negative things about the Tega Cay location recently.
It’s clear they’re using cheap, unreliable parts that don’t last but charge you for the premium brand. I had the brakes replaced by the Acura specialist and they showed my the brake pads. They were literally flaking apart. Tech said these are $20 pads at most and when I checked my invoice from Christian Brothers, they charged me $92 for them. Also, comparing prices, CB charged me $923.38 for front and rear pads and rotors. Asiaworks, who I highly recommend based on their knowledge of Japanese cars, charged me $602.10 to do the same job, replace front and rear pads and rotors. And guess what, the issue has been resolved!!
As other reviewers have stated, CB prices are extremely high compared to the competition.
When I brought this to Scott’s attention, he was dismissive and unhelpful. I feel completely ripped off and would strongly advise anyone to avoid this place. They used to be a good shop, but now it’s not worth the risk and their high prices. Save yourself the headache and take your car somewhere else.
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August 2024 by Eric Ransone
Going to give props to Christian Brothers Automotive in Fort Mill on 160. I highly recommend them because they went above and beyond to fix my son's car.
The deal: About a few months after me and my son went halfsies on his car, a 2013 Ford Edge (~140K miles), the brakes started getting mushy. Not all the way to the floor bad, but soft. Still stops, but soft and not confidence inspiring. I took it to one place, they pulled the wheels off, told me the pads and rotors looked fine, plenty of life (which I already did the same and knew), then bled the brake system and said that is all they could do. Problem still existed. Did not trust them after that so I moved on. So a few weeks later I took it to another place. Mavis Tire and Brakes on Tega Cay Drive. They replaced the master cylinder and bled the system, said that's all they could do, but the problem still existed. Fort Mill Ford said they would 'look into it', quoted $2,600 or so just to replace the ABS module, and I'd get it back a week later (which translates to 2-3 weeks our time). I said no, too much and too long for that. Problem of mushy brakes still existed. A few weeks later (now, today), I took it too Christian Brothers Automotive. They did a complete check of everything, took stuff apart and dug. No leaky lines, pads/rotors good (as I already knew), but ran tests (not just computer diagnostics) and found the brake booster was bad. That's what the master cylinder mounts to, and what your brake pedal actuates, directly connecting to it. I doubt the master cylinder was bad now, but hey it was replaced. CBA also told me there is an active recall on this part. Ford or Mavis never told me that. Grr. SMH. CBA also dug further and found out the ABS module is bad, its check valves are not working, that a computer diagnostic would not always catch that. These guys went above and beyond to completely understand why one of the most critical safety functions of the vehicle, the brakes, were not working properly. Oh, and they came under Ford's quote by over $2K to do not only the ABS module replacement, but also the brake booster replacement, parts and labor. They won me over, won my trust for sure. Never going anywhere else for anything above routine maintenance.
I'd want to give Rodney at CBA in Fort Mill some huge props. He's the guy who did all the digging and came up with clear, honest recommendations. We had a handful of other things he found too, but mainly maintenance things that he even suggested waiting for later, handle this critical safety issue first.
My dad used to be a mechanic. Had is own garage. I grew up watching and helping him. I could have done some of these things, minus the ABS module (computer controlled car things scare me), but I just don't have the time anymore. It's nice when you find a place you can trust like your dad was working on your car.
Christian Brothers Automotive in Fort Mill is now my go-to place for anything outside routine maintenance.
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August 2024 by Jacob Owen
I would 100% recommend Christian Brothers Automotive in Tega Cay South Carolina. They always put the customer first. My last experience they prioritized my car and I when my insurance company was giving us a hard time . Jonathan was the advisor, he was really great !
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July 2024 by Quincy McAlister
A big thank you to Johnathan at this location. He helped me from the moment they opened, until the moment the car was picked up. Very professional and will definitely be back with any car issues I have. Thank you again
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July 2024 by Jeffrey Olson
Scott has been taken care of my car like it was his own , awesome experiences
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June 2024 by Kim Miller
This place is absolutely amazing. They are genuine people who care and will help you no matter how big or small your car problem is. I can’t recommend them enough!!!
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June 2024 by Eddie Price
Ease of making appointments. Trusted friendly professional service.
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May 2024 by KIA SMITH
They were very friendly, open, and honest with me about my vehicle. The work on my car was done as promised and delivered when they said. My car is running the best it has been in many years thanks to the great work they did. I’ve found my new mechanic.
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May 2024 by Adajiane Baldwin
Did not get the professionalism promised
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May 2024 by Ricky Vacca
Simply the best service center around!!!
Just recently I was driving my car into work and saw one of the engine lights come on. Since the holiday weekend was coming up I thought best to call them right away and ask what they thought.
Thomas answer the phone and said that he would gladly put the computer on it to diagnose the issue if I can get there ASAP.
I went there on my lunch break not only were they able to diagnose the problem but they were able to fix it and get me out the door and an amazingly reasonable time.
This is the go-to place for all of your automotive needs. I wouldn't trust anybody else with my car. They treat you like family. My car is now back in perfect running condition.
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May 2024 by Gabriel Stoecker
Best mechanics in my upstate area. Well managed customer service as well! Thanks guys
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May 2024 by Sep
They're quick and efficient. Always takes care of me!
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May 2024 by David Chatham
Great experience! We were visiting family in Tega Cay and I discovered an oil leak in my Equinox. I showed up with no appointment and they made time for a tech to check it out. Thankfully it wasn't serious so they topped off my oil and sent me on way, no charge! That's how customer service is done!
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May 2024 by Dean Brockner
I brought my truck in for second opinion because I thought the shop I went to first gave me the bums rush. Thank God I did. What a breath of fresh air. This business is up front, honest and on the level. They tell you exactly what your vehicle needs based on a free all systems inspection. This caliber of auto repair is almost non existent today. An honest evaluation and honest and upfront estimate. Properly setting your expectations and likely results. I am tickled pink that I happened upon this repair shop and will promote and highly recommend them when I have the opportunity. My five star review is accompanied by WOW!
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May 2024 by Kristi Demonbreun
Christian Brothers got me in right away and didn’t even charge me to fix my bumper. Great service!
