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August 2023 by Ron S.
Got Walmart + and tried to have them deliver groceries. Save yur money.. placed order on Friday evening and scheduled delivery for 8 to 9 am on Saturday. At 12:15pm I got a message delayed. At 2.45p no delivery. Called Walmart on Beltline in Florence and no one answered.. ever. I tried calling corporate and was explaining my situation... they hung up on me. I ended up canceling that order. On Sunday I repeated the order with a 5 to 6pm window for delivery.. at 5.20 i got another delayed text. Horrible service... if you need anything, you're going to have to drive there.. or where ever to get what you need as there not gonna get your groceries in the time frame they say its going to be delivered.
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May 2023 by Kelly C.
They just redid the store and it's hard to find anything. They also are trying to be all fancy like they are JCPenney or something. You can doll the place up cosmetically all you want but when you have sub par employees with crap attitudes, it does no good. The manager Priscilla with ugly purple hair is very rude, unfriendly, and ignorant. They hardly ever have the garden center entrance open. They have all these new self check out registers yet half of them are closed. The other half either only accepts cards or only takes cash so you still wait! Then they want to harass you at the door for our receipt.
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September 2022 by Shantile R.
CUSTOMER SERVICE IS TERRIBLE Waited in line for a propane refill and proceeded to be lied to and others given priority after paying, with groceries and a baby in the car, waiting for 30 minutes. After cashier finished conversing with other customer while openly being on phone, was informed that I again had to wait. At this point, it has been nearly an hour and it took a family member calling the store for anyone to do anything. Once we got ahold of the manager, I was informed of how to get a refill tank, which was to walk to the Walmart gas station and get it there. Thank you Tinkerbell, but due to the cashier I doubt I will be returning
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July 2022 by Justin A.
Just saying, Walmart, it'd be nice to go back to pre-covid (open 24 hrs) hours of operation.
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September 2021 by William G.
It's a Walmart people so it is what is but the negative for us that shop groceries, the shelves are empty more often than not. This Walmart is more convenient to our home but the lack of re-stocking has caused us to say we won't go back.
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August 2020 by Jeannette B.
I have called 2 Walmart's store in Florence SC on Irby St. and Beltline today, electronic won't pickup, if they do then they will hang up. Why is it so hard to reach someone. I am in Walmart nearly every day and I see the employees are working hard restocking ,employees are working hard assisting customers with self checkout and others shopping for other customers. I know their is someone in customer services and electronic who can answer the phones without costumers having to call back several times. I know you are working hard due to Covid 19 , but this has been going on before this virus existed. I see employees that have free time also. To the hard working essential workers at Walmart thank you for your services.
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October 2019 by Renee B.
This store is really bad about restocking the shelves. There are huge gaps of stuff just gone and it stays that way for days. Vast gaps in merchandise. Stuff like frozen pizza or bread or vinegar or peppercorns or boys toddler size clothes. Even potatoes or garlic. Across the board. What gives? It's close to my home but most of the time they are out of the stuff I go there for. Are they trying to get us to use the online ordering?Just think I have spent my last trip to Walmart on Beltline. Used to shop here because I could get everything in one trip. Not the case anymore. No Ritz bits crackers, no bite size tortilla chips. No prices on the multi packs of paper towels. And over charged at check out by $12.00. I caught it. But what if I hadn't. All done. They had me for a while but not anymore. Don't shop here any more.
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April 2019 by Melvinik S.
Everyone knows I love my Walmarts and this one in Florence S.C was no exception. This was a super Walmart but all of them are not created equal. I enjoyed myself in this one. It was immaculate and staff were polite and nice, but what do you expect in the South. Any who the store had everything I needed and I wasn't disappointed.
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February 2019 by Lauren E L.
Tire shop is quick to get you in but a little slow to get the work done... all in all not a bad experience !!
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November 2017 by Henry S.
I have been to this Walmart on numerous occasions. The store is usually kept in pretty decent shape as far as cleanliness. The area where this store falls short is; stock. I don't expect the Walmart to carry every item on the market. However, it seems they could carry more everyday items.
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October 2017 by Julie N.
What a joke.no large bags to put large stuff in.the guy wasn't friendly.he didn't say hi or have a nice day.and I didn't find everything.
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April 2016 by Bruce K.
Stopped in for a couple of things that I'd forgotten to pack. Found everything exactly where it's supposed to be at this Wal-Mart and because I somehow managed to lose my friend, I had to search the whole store for him. The grand tour saw shelves properly stocked and the aisles clear. It's a perfectly good Walmart that didn't have enough registers open.
