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August 2023 by Twaun W.
App 04:00 still not open I don't know but it's been this way for the past year
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June 2023 by Mike L.
Prices and promotions are to be had, customer service is what you would expect from a big store, but getting better. I still wonder why I get carded for a wine purchase at 67 though. Was told that's the policy, and I had to go out to the car that was parked to get it. Strange!
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May 2023 by Kelly C.
Staff are less than friendly except in the pharmacy. The pharmacists and techs are very nice but the actual store sucks. You will ALWAYS wait in line. They close the cafe early. Many days they are out of stuff in the cafe. Their drink machine is hit or miss. Not sure what the point of scan and go is when you have to wait longer in the door line than a register. They also fired a man with autism years ago as they would not make accommodations for him anymore. He was seriously the mascot of the store. Fortunately, another business (Harris Teeter) offered him a job and he has been there since but they are not very nice people here.
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April 2023 by Angela W.
Just moved here from Ohio. Came into Sam's club paid $50 for a membership. Went to eat at the cafe there. The drink fountain was out. The lady's working a the cafe were rude and very disrespectful. Went to a manager or a CSM I thought to speak to a manager. When she called I he manager up to the cafe. The CSM was making faces and pointing at me as I was walking behind her. My husband seen this. He said something to the manager about it. The manager said she seen it too and it was not okay, she'd talk to her. We all ate and began to shop. My daughter which is 25 with her there children under 6 yrs old. Was looking at the underage armor shorts. An employee came up on us and asked my daughter to not lean on the clothes. She replied she was trying to fix the sign she had knocked off by accident trying to find the sales price of the shorts. The employee then was asked what the sales price was she replied the prices are right there. So we placed the shorts down and proceeded to walk away. I said I paid $50 for a membership to be treated like shit in a store not once but twice. The employee got sassy and replied she wasn't being no what way. She proceed to inform me she pays for the same membership as I do. She continued to get smart and loud. When I went to speak to a store manager the manager was apologetic. But did not do anything to fix the situation. Another lady ( the same CSM making faces) came up talking about white people this that.. it didn't have a damn thing to do about the color of mine or the employee skin. It was a fact that you treat people how you want to be treated. Disrespect is Disrespect. Last time I will ever shop in that store. I did call Sam's corporate store and made a complaint. This is not a race matter. It's a matter of respect. If your employees can't be respectful, How do you expect customers to return. I was simply going in to shop for some items to take to the beach. WORSE PLAVE EVER! If I could had gave ZERO stars I would...
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January 2023 by Ra Ma MiddleChild
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September 2022 by Lynn Anderson Hunter
This is the worse Sams Club I have ever been visited in my life. The cafe is nasty and disgusting. The fountain sodas have been broken for 2 months per employees but yet they are selling drinks taking peoples money for nasty drinks. 1 employee working the cafe. I won’t ever visit this Sams again. Be ware be warned DO NOT EAT FROM THIS CAFE IN THIS SAMS CLUB. 2 months and the fountain machines are still broken and yet you are selling food and drinks. Where’s DHEC when you need them. Believe me I am calling and making this report. People were getting drinks tasting the nasty and dumping it back out into the machines. People wonder how we get sick this is how.
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June 2022 by Lynn Shepard-Pritchard
Love Sam's club. store was clean an very organized!❤❤
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November 2021 by Tony Borck
Inconsistent items.... you fall in love with something, then it's not restocked or ordered.
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November 2021 by Lonita E.
This club has been open for a while. Staff is always friendly and professional which has been harder lately with these rude behind people there come in during COVID.
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July 2021 by Alton Snellgrove
Gas price was great but the sign out front was deceptive. I paid 2.64.9 the sign said 2.58.Customer support couldn’t do anything about it and after shopping for a while apparently they couldn’t take the time to correct the sign.
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July 2021 by Tim H.
Don't go to the tire store!!! They are clueless and come up with all sorts of excuses and liability issues as to working on 20" tires. I work on vehicles am ASE and EVT certified and heard numerous new excuses... At least I got a good chuckle this afternoon.
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April 2021 by Katrina Mclellan
They had Everything I needed!!
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November 2020 by Heather S.
We live 45 minutes away and try to shop at Sam's at least once a month. EVERYTIME we go to Sam's they are sold out of everything. This trip, we had to wait in a line for 20 minutes to get inside, the cafe was closed and my husband had to use the restroom which was closed, has to go outside to use the temporary bathroom OUTSIDE then had to wait in line 20 more minutes to get back inside. We will drive farther to go to another Sams location.
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November 2020 by Amanda Hoffman Colbert
The employees treated me incredibly rude. One lady at the self checkout refused to help me but about broke her neck to help another person who was a different race than me. Racist much? The lady at the snack bar with the ridiculously long fake eyelashes ignored me when I asked for the Dr Pepper to be changed because it was out and went back to gossiping instead of working.
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September 2020 by Linda J.
Lysol $118.00? This morning I ventured to Sam's to purchase the extremely hard to find Lysol spray. As a card carrying member for well over a decade, was informed I would need to upgrade my membership to the plus status to enter before 9:00 am. There is already a very long long line and only 10 are allowed in at a time. By waiting you would probably miss this liquid gold. The upgrade would cost an additional $55.00 above the already $45.00 for regular membership (which I knew was due). I would be paying $100 to enter at that specific time. I sincerely felt I was being held hostage just to get some Lysol! Really Sam's!!! During this time of a pandemic, you think this type of business behavior is appropriate for faithful customers who have supported you for so many years? I'm sorely disappointed and will really have to think long and hard if this is where my family, friends or I want to continue spending my money!
