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July 2024 by lavelle byrd
I'll say this, they earned a new customer today. Broke a bolt in a alternator for a car I was working on. Went there to find a tool to get it out, ended up with one of the employees got the bolt out and cleaned up the threads. Can't find that kind of customer service no more. Guy wouldn't even let me pay him. I don't know much about tools but I do know about being loyal to good people. This NAPA will be my go to auto parts store from now on
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April 2024 by John Lee
Great service. Ask for Gunner!
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October 2023 by Connie Applewhite
Not friendly service
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July 2023 by Vicki Hernandez
Walked in and no one acknowledged me. Waiting behind another customer since it seemed that employee was the only one working . Walked toward one employee that I realized was just standing there doing nothing. The employee did not even acknowledge me, but did acknowledge the man that walked in the door. Fortunately, the gentleman who walked in the door stood a side and looked at me so the employee finally acknowledges me. I was there to buy an alternator, but that’s OK. I will just go to advance auto parts!
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March 2023 by Daryll Cooper
not what I expected from this location. all wrong parts after repeating what I said I needed. Don't have bad experience with Napa usually, guess the guy was new.
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December 2022 by Joe Bailey
Right product, no bs, others had almost the right product. Will shop napa first now.
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September 2022 by Lance Hudson
Be great if y'all stayed opened till at least 5 and not walk by me as I'm walking up.
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August 2022 by Barry Suggs
Great place for Auto Parts..... If its not in stock they will get it for you.....Helpful staff...
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August 2022 by Larry Porter
Perfect
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July 2022 by Lisa Long
I dont care for napa the one beside circle k and across the street from tractor supply in florence sc is the best one i have ever been in there team of staff goes above and beyond
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February 2022 by Regina Lynch
Napa is a good place to go get oil and things that you need for your vehicle the very friendly and they're very helpful
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January 2022 by Tang Wu
These guys were excellent. My alternator failed on my road trip from Florida to New Jersey. These guys had the part in stock with a lifetime warranty. Cant beat that. Not only that all the staff were very friendly and asked me how the job went when I returned with the core. They even looked up where I could get a replacement pigtail even though the store didn't carry it. Any store that goes above and beyond instead of just treating me like a number gets my business and recommendation.It's true online shopping may sometimes be easier and cheaper but you don't always have the luxury of waiting 2 days to 1 week for parts to arrive. And if the part is wrong you have you wait even longer for the RMA process. If you want your brick and mortor store to always carry what you need and verify you always get the correct part the first time, you have to give them your business. Take care of them and they will take care of you.
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December 2021 by Eddie Seeger Jr
This place is so awesome , parts galore plus they carry a wide range if tool at fair prices .This location can also cater to all your machine shop needs, and best of all they have the paint shop there too . You can get any factory paint or custom color needed and the can mix it various sizes for you as well. Also my favorite if u just to touch up a small section they can put it in an airasol can for those quick fixes!
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October 2021 by Ronald Bazen
They have to order my part hoping to get it soon ?
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May 2021 by Jason Hughes
I've had paint mixed here twice and these ladies in the shop mixed it perfectly both times
