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May 2024 by Blondell Brown
Zach is great service and check on about my Gle 350. Zach set me get loaner car on time. I will go back there for next my service.
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January 2024 by Mohmed Latiwala
Had worst experiences with the service dept of Benzel Bausch, Englewood cliffs, NJ 07630. Mr. Neil ignores emails with unrealistic reason of Mail went into Spam Folders, The company policy is to return the bad parts only if we instruct service dept at the time car is dropped. EQE 350, the most advance app and sensitive to most minor issue in the car did not show any alerts when car met with minor accident with berries and had scratches at right hand. The regular body shop gave $2500 estimate, Neil charged $30,000 to the insurance company Geico, Attaching pictures of accident and can share mails of Neil with series of LIAS. please investigate.
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January 2024 by Glenn Pritchard
Smaller dealership, but was there when I needed some unexpected help.
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November 2023 by Valencia Thomas
Service Technician was very helpful and ensured quality service.
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November 2023 by Vivien Wei
Not so reliable afterall. My Mercedes sprinter died at 240k. Had done all services in time. The deal said to find out the problem would cost more than $2000, and to fix it would cost at least $10000. They couldn't give me a more accurate estimate, what choice do I have? When I want to trade in they would take it for only $1000!? So what choice do I have?
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September 2023 by Teresa Edwards
Jay was wonderful!
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September 2023 by Laurie Owens
Zachary Thomas was excellent to work with when purchasing our new Silverado.
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September 2023 by Amanda Anderson
The easiest (and quickest) car-buying experience ever. Sunshine and Jonathan got us out of the dealership and on our way in the Mercedes we wanted in an hour. Thanks, guys!
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September 2023 by Jullye Giliberti
Amazing team ! Services and extra we always need . Thanks all
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September 2023 by Cheryl
Excellent service, always leave satisfied ❤️
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September 2023 by Raymond Rollings
Sunshine was an awesome saleswoman! She made the the buying process easy. Thank you for such excellent service!
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September 2023 by Dave Hurt
Great service, efficient, very helpful. We’ll be back!!!
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September 2023 by Tahira Herring
Always a pleasure to have a appointment here! Great service ?
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September 2023 by nuvision08
Very timely service ... Courteous reps ...
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September 2023 by Tony G.
very unorganized and unprofessional, entire groups of Five Star dealership, after a month of my purchase I couldn’t drive the car they forgot to submit to DMV,