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July 2024 by MACHETE MARY
I'VE STOPPED THE LOWES STORE FOR MANY ITEMS IN THE PAST AND HAVE ALWAYS FOUND GREAT PRODUCTS AT A REASONABLE PRICE. THE STORE CREW IS KNOWLEDGEABLE AND HELPFUL. THE LOWES NEAR BY IS CLEAN, ACCESSIBLE AND CONVENIENT. GREAT JOB LOWES.
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July 2024 by Paul Frazee
A little slow today loading my truck. Customer Service was very helpful!
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July 2024 by Lex Oliver
Staff was friendly and helpful
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July 2024 by Joshua Lowder
do not under any circumstances buy a lawn mower from this place. They don’t work. However, the customer service was really good at promptly refunding me and apologizing for the inconvenience, even though it’s not their fault. The initial lawn mower I purchased not only had a defective battery but also a fuel problem, it was brand new. The second one i tried to exchange it for wouldn’t start at all. If you’re shopping for a new lawnmower look elsewhere.
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July 2024 by Michael Cooper
Lowes employees need to take a year course on how to offer good customer service. I went to the Lowes store on the south side of Florence S.C. to select as well as to purchase 2 storm doors for my home.
3 different store associates assisted me and all 3 told me some totally different in reference to the price and the measurement of the doors that I wanted.
I see why more people prefer to seek their services at Home Depot. I think I will do the same thing as well. I suggest not to go to Lowes when you expect to get good quality customer service and accurate information about the product you’re trying to purchase.
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July 2024 by Darby Billy
Customer service out
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July 2024 by Katina Floyd
Have everything you need, some you didn't know you "needed" and lots of great deals if you take the time to look.
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July 2024 by Heather
Stopped by on the 4th with my husband. Found a patio chair and grill we wanted. Alexis & Curtis were beyond helpful and provided great customer service!! These two deserve a raise for sure!
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July 2024 by Tammy Singleton
John, in the door section, was very helpful. Explained what we needed, how and where to measure for a new front door and casing. The Ladies in the paint department matched my mossy green paint sample perfectly and with smiles.
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July 2024 by Randy Kunath
Always love Home Improvement stores
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July 2024 by Jerry 1
Customer Service has gone in the toilet over the last decade. Purchased about $10k doing home renovations over 2 months, have 3/4 of the house left. Went to the closer lowes to return one door and was about to buy $2k+ more in supplies. But because I purchased the door across town I now have to go there and wait another hour to talk with another manager.
$130 vs $2k+... you say your stores are completely separate, well you will not have my purchase going forward
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July 2024 by Josh Howle
Bad customer service. The absolute worst
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July 2024 by Althea Lockliear
Noboby wants to help u. Employees standing round laughing an talking. When saw us coming for help they split up an scattered. Bought washer an dryer. Dryer on sale due to floor model. I asked if used. They said never left floor. But it had been used an they dropped dryer off dolly on to floor. They wer busy lookin to c if we saw them drop. We had been ther along time an dryer looked ok but door wont close right. Checking out n ther apartment but win totaled bill she cudnt accept cash. This young lady knew nothin bout appliances. After dropping all they wanted to do was giggle. Takin back today because u only hav 48 hrs to return. Very disappointed with lowes.
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July 2024 by wallace stewart
Just had refrigerator delivered not level not right color and ran out did not remove old one what a joke on them come get do not want know great business you all run guess go to Home Depot
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July 2024 by Ben Marsh
They need to do a overhaul in the employee department. Anyone working at a place like this should know more about the products they sell.