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January 2023 by Affordable Southern Auto Repair (Southern Auto)
Friendly staff, no hassle. Told them what I was looking for and they ordered it for me within 5 minutes!UPDATE! they ordered me a trailer, or at least told me they did, and that it would be 3 to 4 weeks. It's now been almost 6 weeks and I have had to contact them multiple times each time they tell me they don't really have a way of looking up trailers they order. They ask for my phone number and tell me they will call me back only to never return my call. I was satisfied after initial visit however, customer service is absolutely terrible and needs work!
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January 2023 by William P McGuinn
Terrible customer service!!! Basically treated me like I needed them more than they needed my patronage!!! I left and went to Lowe’s!!! Same trailer, better price, and great customer service with a smile.BTW: No one ever reached out to me about the issues I faced. The response from the owner was disingenuous and apparently an attempt to deflect bad publicity created by his employee's poor customer service!!!!
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January 2022 by Cj Tyner
This is the best place to get anything done to your truck. I’ve had bed liners sprayed and gooseneck turnover ball systems put in 4 different trucks. Best customer service you could ask for and will do anything they can for you. Mr. Ken Horne is the man that get it done.
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January 2021 by Howard Simons
I was not happy with their lack of response and not standing up to their work guarantee . I brought in my trailer to have a cable replaced and repaired. When they completed the job, I brought the trailer home. But the next day when I opened the door, the replacement cable was loose. The trailer was returned to them to correct the problem, but they said they could not fix the problem and would not guarantee the work.
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January 2021 by Melvin M. Thomas
WoW, these guys are awesome and Robert is AMAZING!!!Leonard Buildings & Truck Accessories is the standard of for EXCELLENCE. They provide the complete package; customer service, Grade A quality products, and professional product knowledge.Your search stops here, because they have exactly what you need.
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January 2021 by George Fercana
Had been looking around for a good honest Company to help me with some truck accessories spray in bed liner and some weather tech mats. The team was extremely detailed oriented and so am I. Could not be happier. They are quite passionate about the job they do here, and it makes the work shine!
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January 2021 by Drake Bentley
Robert, David, and Dolden are the best guys you could have ordering, and Installing your product. These guys treat you great from the time you walk in the door, to the time you get your product and have it installed. They were fair prices, and when they finished they washed my truck for me. They were on top of everything I needed for the truck, and their installation was very smooth. They taught me how to disassemble my camper shell, and how to put it back on. If you’re going to buy, buy form these guys.
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January 2021 by Jason Boyd
Most Importantly realize I drove two hours because I knew I’d get great service at this location. I was not disappointed. I had a wonderful experience with Robert and Ben at the Florence location. Robert was very hands on with ordering parts, scheduling appointments, and greeting me when I walked in. After a brief inspection we found damage that prevented a proper installation. Any other place could have slapped it on anyway and called it a day but Robert was quick to advise on not just the damage, but the best way to resolve it with the dealership I bought it from. I was then introduced to Ben Moore who took me step by step through possible causes, what to expect for a proper repair, and what to look for in the future. Overall great service and I look forward to doing business with them again in the future!
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January 2021 by Sheila Boyle
Excellent service in both sales and installation. Spoke to Dolan over the phone, ordered a bed cover for my Tundra and in two days, the job was done! The manager, Robert, was attentive and made sure I was satisfied with my purchase. Competitive pricing and exceptional service.
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January 2021 by DeeDee
We were on our way home traveling from the beach through Florence when our trailer wheel bearing went out. We called Leonard Buildings & Truck of Florence to find the part we needed as they were the closest to us. The assistant manager David was so very helpful! We arrived close to closing time and he not only patiently waited on us but installed the part himself in the pouring rain given his service guys were already gone for the day. He made a stressful drive into a much better experience with his exceptional customer service. Highly recommend this place and it’s staff!
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January 2021 by Luke Giddings
I had Mr. David as my sales man when I bought my trailer yesterday. He was very professional! Not only was it fast and easy service, but it was true genuine customer care. Every question or concern I had was answered. I love my new trailer and have already been using it. Thanks to Lenord building, truck and trailer company and David for the great service!
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January 2021 by Douglas Babb
Incredible service experience! I am from out of town and needed help withmounting a specialized tool box in the bed of my truck. I called Robert, the store manager, and described the problem over the phone and he set up an appointment for today. When I got there we all realized that it would be little more complicated but he was going to help get it mounted no matter what, even with the store busy. He put one of his techs on the job. Dolden was very professional and dilligent and was able to figure out how to make complicated instructions very uncomplicated! He was extremely dilligent and took care of the installation very quickly. Robert and Dolden we're very pleasant to work with and I would highly recommend this store for any truck accessory or trailer. I will definitely come back!!
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January 2021 by Pam Jackson
Robert Roberts is a highly professional manager. He is friendly and knowledgeable. He helped us pick out the trailer we needed. Dolden and Randy went above and beyond to get our trailer road ready in the rain. Every one was friendly and courteous. Thanks for the fantastic service. The business was clean and neat inside and out too..
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January 2021 by Jin Cho
My dealership had introduced this company to me. First I had to wait and find time to go out from Sumter and I believe that I had talk to three people from company very nice people I thought because I never met them. Second I don’t have time because I had to work and run my business but they had squeezed me in to my time that was very nice of them because I had wait next week or two weeks to install my tunnel cover. I’m not the only customer they have. Tell u the truth when I saw the shop I was like uhhhh I don’t know but when I walked into shop I had the positive thoughts by how they talk to there customers. They told me I had to wait 2hrs but man let me tell u “THEY ARE VERY KNOWLEDGEABLE WITH THERE WORK AND PARTS FOR UR VEHICLES WITH PRIDE“.Third while I was waiting people started to walk in and all and whole team are very generous to all customers work walked in. They didn’t ask me for bottle of water because I had 2big jugs of water but they will offer u with water and I thought that was very nice. U go to other shops u SEE vending machine. I started feeling calm and trusting feeling towards the shop and team. they installed with care of very vehicle. After the install I was talking to Robert and had a question they so knowledgeable that they came up with answers quick and suggested better stuff than I was looking at or thinking of parts. If I would do something more with my truck first I would call Leonard company and ask them before I start calling around for parts. My next work for Leonard is switching my light bulbs all around my truck. Person who install my cover gets 10 ⭐️. I should of tip him for working on my truck with care. Most companies don’t give a damn because it’s not there vehicle or u from far away they wouldn’t work on ur vehicle with care just half as job but not Leonard team in Florence.Me being Asian person I thought they would treat me different like most of the places that I go but “NO” notThese people that’s where I felt very comfortable With them.“ I WOULD RECOMMENDED THEM EVEN U HAVE TO DRIVE HOUR TO COUPLE HOURS AWAY!”SPECIAL THANKS TO LEONARD TEAM!SEE U SOON!
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January 2021 by trav ham
Wow!! Best place to get your truck accessories! We were just shopping in Florence and decided to go look at a building. We ended up buying a 12x20 metal building for only $160 a month! AND we outfitted both of our vehicles. Had no idea that they sold special floor mats... so let me tell everyone, if you ever need anything for your vehicle, or yard... Go see Robert and David at Leonard!! Thank You Guys
