-
February 2024 by William Rogers
Very pleased!!!!! Easy to work with and kept us informed. Quick repair, great job. Very likeable estimator - Walker Richardson. Haley, receptionist was very pleasant and courteous. All in all a great experience!!!!
-
January 2024 by Henry Harris
I would like too thank Walker for the great service and the excellent work on my truck. The paint matched up perfectly.
-
January 2024 by Chrysta
This was one of the repair shops provided by my insurance company. They kept me up to date with the repairs and kept me informed throughout the process. They really did an amazing job on the repairs.
-
November 2023 by Andrew Eason
I can't say enough good things about these guys! I purchased a new Nissan Maxima in September. At the time of purchase, I didn't notice that the hood of the car was mounted incorrectly, creating a lot of wonky angles along the car's profile on both sides, above the front fenders.On four occasions, I took the car back to the dealership (Nissan of Sumter) to be fixed under warranty. Each time, they gave me my car back having solved nothing.Well, it only took once for Classic Collision to get it right! These guys saved me from losing thousands of dollars in depreciation! I was ready to trade my car in. Classic Collision was able to make my car look the way it should have when it left the factory!
-
November 2023 by P
I went in for an estimate on my daughter's car that got hit by a Florence City Garbage Truck. The receptionist was very nice, as well as the gentleman who inspected the car and gave me a good estimate.What's odd is the City went with another business that was almost twice as much, which has me puzzled.
-
September 2023 by Brian Tant
My Camry got hit pretty hard and it took 2-3 weeks but when I got it back it looked brand new and was washed outside and cleaned inside . Very happy with the work and customer service. I will recommend them and take my vehicle here in the future.Services: Steering & suspension repair
-
September 2023 by Alyssa Leibman
This morning, I had a tire that ruptured quite dangerously in front of their shop. I was shaken and just pulled into their lot in the very early morning hours for the light of their parking lot. Mr. Thomas and another mechanic helped me change my tire, checked it was safe for me to drive, and got me safely to work. I’ll never forget the kindness and if that’s the professionalism, devotion, and help they’ll give to a complete stranger, I can only imagine the exceptional service they give to their customers during their normal business hours. I will ALWAYS recommend them going forward and will never forget the kindness, gentlemen. Thank you.
-
July 2023 by Jordan
The staff got me both an estimate and drop off date quickly. They even finished the repairs a day earlier than what I was quoted!
-
July 2023 by Marvin Cruz
Classic Collision is top notch in my book. Matt Gaster is an outstanding person, he helped us after our three day old van was hit in a parking lot on our way through Florence SC. The the strut was bent, wheel and tire damaged, he got us back on the road to Texas in a day and a half, If your in need of collision repair, this is your go to company for sure. We can't thank you enough Matt!
-
July 2023 by Jeff B
Rented a pump to work on a pool. David was very helpful, kind and patient in helping me get what I needed to get the job done.
-
June 2023 by James McKenzie
My wife had a collision in September her car sat at Classic Collison for 3 months. Our rental car was only covered for a month. I probably called 12 or more times trying to get an update and was promised a call back every time which I never got. No one ever seemed to know the status of her car. In December I finally threatened to take it somewhere else and the manager "Matt" said he apologized and blamed Progressive for the hold up (Progressive said it had been paid for months ago). After taking the car home I went to check the car and noticed they had shoved the headlights in after installing the bumper and scratched the fresh paint off the bumper they had just painted. In addition to that they installed the old Chevy symbol back on the front of her car that was broken in half... Matt promised me he would take care of this, never heard back, surprise-surprise. (at least it drives I guess).. Extremally frustrating experience. I would not recommend this place.
-
June 2023 by Amber Morrow
Very nice staff. Wonderful communication while my Jeep was being fixed.
-
May 2023 by Breeze aConnoisseur
Definitely Would recommend But, only if Miss Sherry is around ..She definitely went above and beyond for me, super professional, very courteous, & really just a model employee. I probably saw Mrs. Sherry more than anybody else at this location & I'm glad that I did. Now they can be on THE Pricey side paying ? out of pocket lol but , if you're insurance is covering your vehicle; check these guys out .. Again That's only if Mrs. Sherry is there .. She's the main reason this location is getting 5 Stars !!!!!
-
April 2023 by Juanita McDougal
My experience was good at first. But after picking up my vehicle I realized it was more wrong with my vehicle after I picked it up than before I dropped it off. The service I was getting was for a leak in my vehicle supposedly from the sunroom. They had to remove my carpet, clean, and deodorize it. After picking it, my back up camera doesn’t work as well as my bright lights, and interior lights. I spoke with Matt the general manager and he stated that he was doing me a favor by doing the service because many people in Florence normally doesn’t do. How it it my fault that your technician did not check my car correctly after placing my carpet back in my car. How are placing the blame on the customer. I listened but as soon as they get my deficiencies fixed that they caused back working. They will never have to worry about me coming back or referring them for business.
-
March 2023 by Curtis Johnson
They are the best in what they do, I'm totally satisfied with their work, Excellence at it's best??
