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February 2024 by Sarah Hanselmann
Wendy was exceptional and cared about my taxes, she even helped me get them early!
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January 2024 by Marcus Mcwhite
Wendy Miller was amazing!!
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April 2023 by Britt Godfrey
Wendy Miller in the Florence, SC office is fantastic. I've worked with her for the past few years on my tax returns, dropping off digitally. The process is extremely convenient. I'm always impressed by Wendy's professionalism and friendliness, as well as the prompt turnaround time. Will definitely continue to use H&R Block online to work with her.
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March 2023 by Ashley Baxley
Great people to work with, Leon McDowell is awesome, have had my taxes done with H&R since 06 and I've never had any issues with my taxes.
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February 2023 by Jennifer Boyle
Wendy was awesome and found us deductions we didn't know we had.
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February 2023 by Danielle Richardson
They are very professional and friendly. Go there every year to file my taxes. Strongly recommend ?
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October 2022 by M
Leon McDowell is the best tax preparer we have had. He is professional, polite and most of all a wonderful human being.
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September 2022 by C Breeze
She was very excited and I will recommend her to my friends. I really appreciate how she was able to help me and get me more money.
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August 2022 by Brittany Ann
Dorothy attempted to assist us in filling our taxes.. I do not know what happened, but she said we were better off to file on FreeTax USA. All we did was ask questions about how we could get the most out of the tax season, and apparently she did not feel like answering our questions? It was very weird and unprofessional. Her attitude was off putting from the beginning… Wont waste our time here, obviously.
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May 2022 by megan knight
My husband went to H&R BLOCK to save a little trouble this time around. They charged my husband four hundred dollars to file our taxes. Now we're having issues with the IRS continually postponing our return. We've received two letters now, from the IRS, asking we be patient for 60 more days while they review our files. It's already been more than two months since he filed. Now why is it that the IRS is having so much trouble with the paperwork filed by H&R BLOCK?? Instead of helping us or trying to find a little clarity, the woman at h&r block that he had an appointment with today couldn't have cared less. At first she told him he didn't have an appointment, she left the room and came back with an attitude saying they must have "just added him in". She was very condescending, she repeatedly accused him of claiming our second child before he was born....our baby was born last year. We didn't even know I was pregnant last tax season so how could we have tried to claim him before he was born??? He was born in November of 2021. The fact that they get our money and then treat us like we don't know what we're talking about is what's so infuriating. Their paperwork may not be right, their information may not be right. They're still human and mistakes happen, but their attitudes, customer service, and problem solving skills are lacking in the worst way. my husband will bring the letter showing the IRS is having issues with the work they submitted and I will continue to tell people not to go here until something is done.
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May 2022 by Kristal Lee
The customer service and fast wait time. Only waited 20 minutes
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April 2022 by J *
I would go to anyone else except Leon McDowell at HR Block in Florence SC
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February 2022 by lakin brooke
Dorothy was very helpful and she also was very thorough on explaining everything to me so I understood everything ! At first she didn’t want to do the work because I did have a complicated situation and her and other lady were trying to decide who was going to do my taxes but she was very helpful and explained everything to where I could understand it !
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February 2022 by Brittany Jackson
Dorothy attempted to assist us in filling our taxes.. I do not know what happened, but she said we were better off to file on FreeTax USA. All we did was ask questions about how we could get the most out of the tax season, and apparently she did not feel like answering our questions? It was very weird and unprofessional. Her attitude was off putting from the beginning… Wont waste our time here, obviously.
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February 2022 by Brandi Anderson
She was very professional and concerned about her clients, and answers all questions asked professionally... highly recommended to her by anyone looking for a tax agent.
